Position Type:
Temporary - Temporaire
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As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
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As an Exception Status Drug Analyst within the Nova Scotia Pharmacare Programs, you will be responsible for reviewing special authorization requests, applying criteria outlined by the Department of Health and Wellness, and communicating with the public and health professionals. This role requires strong professionalism, customer service, communication, analytical thinking, and decision-making skills. Ideal candidates have a background as a pharmacy technician or assistant and are interested in supporting health programs for Nova Scotians.
Key Responsibilities:
- Develop and sustain a thorough understanding of the special authorization review process.
- Independently assess requests for special authorizations
- Gain and maintain comprehensive knowledge of all aspects of Nova Scotia Pharmacare Programs' activities and procedures.
- Respond to telephone inquiries from the public and health professionals about the Nova Scotia Programs and the eligibility status of prescriptions under the Program.
- Stay up to date with the claims adjudication system for Nova Scotia Pharmacare.
- Support the maintenance of current information on the eligibility status of recipients and insured benefits.
Qualifications:
- Education: Successful completion of a Pharmacy Technician or Assistant program.
- Work Experience: Minimum of two years experience in a community pharmacy. Knowledge of claims adjudication systems would be considered an asset.
- High level of accuracy with attention to detail,
- Strong organizational and analytical skills,
- Strong oral and written communication skills
- Excellent customer service skills, with expertise in dealing with the public and health professionals
- Computer Skills: Comprehensive computer skills and proficiency in the Microsoft Office suite. Basic knowledge of claims and eligibility systems would be considered an asset.
Benefits:
- We offer a best-in-class comprehensive total rewards package.
- 100% company-paid premiums for health and dental benefits
- Additional Personal Spending Account
- Additional Health Spending Account
- Vacation Time, Sick days and Personal/Family days
- Employee and Family Assistance plan with additional access to online doctors, virtual consultations
- Access to a variety of company training, development and corporate wellness activities, earning Medavie title of one of 'Canada's Most Admired Corporate Cultures'
- Flexibility in physical work location. Work from home/hybrid options available
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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: [email protected] .