Zone: Labrador Grenfell Zone
Location: Labrador Health Centre
Mental Health Crisis Intervenor / Housing Support Liaison Worker
Labrador Grenfell Zone - HCS FLEX ASSERTIVE COMM
Temporary Full-time
56747TMP

Hours: 75 (8 hours; Days)

Salary: CGHP35 (CAD36.40 - CAD44.16 per hour) plus applicable Labrador Allowance

Competition Number: VAC0008338

Posted Date: 2025-03-26

Closing Date: 2025-04-01

Job Summary
The Mental Health Criss Intervenor/ Housing Support Liaison Worker plays a crucial role in providing direct assistance and advocacy for individuals living with severe and persistent mental illness and concurrent disorders who are experiencing housing instability or homelessness and/or having difficulty navigating social support systems. Reporting to the FACT Manager and working as part of a multidisciplinary team, the incumbent will:

• Educate individuals about available housing options, services and supports; tenant and landlord rights; and eviction prevention skills, such as basic household cleaning and upkeep;
• Assess housing needs, develop individual support plans, and advocate on behalf of individuals to find and maintain housing;
• Assist individuals with housing and financial assistance applications, referrals and related processes;
• Perform independent work in the community to actively seek and maintain a database of prospective housing options;
• Consult and build partnerships with local landlords, community agencies and other service providers, such as homeless shelters and local food banks, to coordinate services and resources for individuals;
• Support individuals in fostering positive relationships with landlords, homeless shelter staff and co-occupants by building coping, emotion regulation and conflict resolution skills;
• Provide intervention, mediate issues and support landlords and individuals facing eviction;
• Liaise with other departments and program areas regarding discharge planning and supports needed to facilitate discharge and transition to various stepped-down supportive housing options; and
• Complete and maintain necessary records and documentation.

Job Demands
By applying for this job, the incumbent acknowledges and understands the regular requirements and demands of this job include (but are not limited to):

• Occasional lifting of objects up to 25 lbs.;
• Sitting to meet with individuals and work on computer;
• Visual or auditory concentration to observe and listen to individuals in need of support;
• Adjusted work hours occasionally to facilitate activities outside of regular work hours;
• Travel within applicable health zone; and
• The use of a private vehicle.

While primary responsibility is with the FACT team, incumbent may also be required to support individuals from other areas of Mental Health and Addictions Program.

Job Qualifications
To qualify for this position, a post-secondary degree or diploma in the human services field, or equivalent combination of education, training and a minimum of 2 years’ experience is required in addition to:

• Experience working with marginalized populations, particularly related to housing and homelessness;
• Experience working in the area of mental health, substance use and addictions;
• Knowledge of relevant community resources and how to access them;
• Ability to problem solve and respond to urgent, crisis-driven situations;
• Strong interpersonal, and oral and written communication skills;
• Demonstrated organizational skills and ability to multi-task and prioritize work;
• Ability to work independently or as a member of a team;
• Ability to collaborate, build and manage relationships with internal and external partners;
• Demonstrated understanding of cultural competence, trauma-informed and harm reduction practices; and
• Training in ASIST, Mental Health First Aid and other appropriate trainings is an asset.

Additional requirements include:

• Current membership/registration with a relevant professional association, as applicable;
• Satisfactory record of work performance and attendance;
• Criminal Record Check with Vulnerable Sector Check; and
• Own private vehicle with valid driver’s license.