Join Our Team as a Social Media Coordinator at Atlantic Lottery!
Are you a social media whiz with a knack for creating engaging content? Do you love connecting with online communities and building relationships? If so, Atlantic Lottery (AL) has the perfect opportunity for you! We're on the lookout for a Social Media Coordinator to join our Brand and Communications Team in Moncton, NB for a 12-month term.
Why Join Us?
- Be the Voice: You'll be the first point of contact for our online players, followers, and target audiences, developing strong relationships and delivering superior player experience.
- Creative Freedom: Help maintain our social media content calendar, coordinate creative, write copy, schedule posts, and gather content from events.
- Team Collaboration: Work closely with our Brand & Communications Team and Customer Care team to engage with our social communities and support our social media strategy.
Engage The Player: Post content, monitor conversations, and proactively engage with our online communities using our brand voice and tone.
Coordinate Contests: Organize social media contests and prize fulfillment.
Community Feedback: Relay feedback to internal stakeholders and stay updated on new initiatives.
Content Creation: Attend events to produce live social media content and support the development of engaging content.
Strategy Support: Work with the Social Media Strategist to assess opportunities and use key performance metrics.
Education and Experience:
- Bachelor's and/or Diploma in a related field.
- A minimum of 2+ years of social media community management or performing substantially similar job functions.
- Proficient in Microsoft Office products.
- Advanced knowledge of social media platforms (Facebook, Twitter, YouTube, Instagram, LinkedIn, TikTok, etc.).
- Must be 19 years of age or older to apply.
- Must reside in Atlantic Canada.
Professional Skills:
- Excellent English writing skills.
- Ability to communicate effectively in a specific brand voice and tone.
- Strong verbal, written, and interpersonal communication skills.
- Proven track record in delivering superior customer service.
- Knowledge of social media monitoring and response tools.
- Superior attention to detail.
- Exceptional multi-tasking and time management skills.
- Ability to work productively both individually and with team members.
- Flexibility to work at different locations and availability for weekends and evenings when required.
Assets:
- Video production and editing skills, experience with short-form video for Reels and TikTok, issues and crisis management experience, Sprout Social experience, a valid driver's license, and bilingualism.
Application Deadline: Posting will remain open until the position is filled or interviews begin.
Salary Range: $51,000 and up (Individual pay is determined by factors such as job-related skills, market conditions, relevant experience, education, training and internal equity).
Work Location: Office or Hybrid option working our Moncton Office
- Onboarding/Probation: Full-time in-office for the first 6 months, based in Moncton, NB.
- After Probation: You can choose to either continue working full-time in the office or switch to a hybrid model, coming into the office 2-3 times a week.
AL Benefits:
- Extended health coverage that includes medical, dental, and vision.
- Basic life insurance and disability.
- Defined Benefit Pension Plan.
- Three weeks of vacation annually (pro-rated) and 13 paid statutory holidays. Plus, we have a vacation purchasing program.
- Flexible Workplace Arrangements.
- Wellness Support: Wellness programs focused on physical and nutritional health (and more), 3 paid personal care days and a 24/7 Employee & Family Assistance Program.
- Two volunteer days per year.
- Career advancement opportunities.
Recruitment Process: The last couple of years has accelerated change across our workplace, including our hiring practices! As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. All interviews are conducted in English, our working language, unless otherwise stated.
Internal Employees: Internal employees interested in this opportunity must be in 'good standing,' which includes meeting expectations on their last performance review. Performance improvement plans, disciplinary action, attendance, mandatory training, and other performance-related items will also be taken into consideration when determining the applicant's 'good standing' status. Please note that the Predictive Index (PI) assessment will be conducted or, if already completed, provided to the hiring managers.
Eligibility to Work in Canada: As applicable, candidates must have acquired all required work permits/visas and other authorizations and otherwise be eligible to work in Canada at the time any offer of employment is made by AL. It is the sole responsibility of the candidate to obtain all required work permits/visas and other authorizations.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that the successful candidate will be subject to reference checks and mandatory criminal background checks. Financial and educational background checks may also be conducted as part of our comprehensive hiring process.