Service Advisor
Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.
Drive Your Career Forward with Steele Honda!
Are you passionate about cars and customer service? Steele Honda is looking for a skilled and customer-focused Service Advisor to join our dynamic team!
As a Service Advisor, you'll be the go-to expert for customers needing maintenance or repairs. From greeting guests and assessing vehicle concerns to providing cost estimates and coordinating service appointments, you'll ensure every customer has a seamless, stress-free experience.
If you have strong communication skills, excellent organization, and the ability to manage time effectively while working in a fast-paced, high-pressure environment, this is an exciting opportunity to thrive in the automotive industry!
What You'll Be Doing:? Communicate effectively with customers to determine their service needs and recommend necessary repairs
? Verify warranty and service contract coverage, clearly explaining provisions and exclusions
? Provide accurate estimates for parts, labor, and services
? Prepare detailed repair orders (ROs) with descriptions of symptoms, necessary repairs, and services performed
? Keep customers informed about the status of their vehicle, expected completion times, and any additional work required
? Build strong relationships by answering questions, addressing concerns, and ensuring customer satisfaction
? Maintain automotive service records and ensure all work is properly documented
? Work under pressure while balancing multiple customer interactions and service requests
? Stay up to date with industry trends and manufacturer updates through training and development
? 1-2 years of experience as a Service Advisor or in the automotive industry is a strong asset
? Excellent communication, organizational, and time management skills
? Strong ability to prioritize tasks in a fast-paced, high-pressure environment
? A customer-first mindset with a focus on building long-term relationships
? Ability to thrive in a team-driven environment
? Strong willingness to learn and develop within the role
? Valid driver's license with an acceptable driver's abstract
Why You'll Love Steele Auto Group:
At Steele Auto Group, you're not just joining a company—you're joining a community. We're all about:
???? A Fun & Supportive Team – Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.
???? Flexible Health & Dental Plans – Six cost-shared options tailored to your lifestyle.
???? Growth Opportunities – We promote from within and support your professional journey.
???? Employee Discounts – On vehicle purchases, parts, and service at any of our locations.
???? Retirement Savings Plan – Employer-matched up to 4% (and up to 5% after 5 years)—because your future matters.
???? Growth from within – We promote talent and help you level up.
? A fun, fast-paced culture – No two days are the same.
???? Making a difference – Through community partnerships and exciting campaigns.
Steele Auto Group is more than just a workplace—it's a place where your talents are recognized, your growth is championed, and your potential is limitless. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.
Apply now and start driving your career forward—with a team that's got your back!
???? Based in St. Jhon's, NL!
???? Learn more about us at www.steeleauto.com
We can't wait to meet YOU!
Share This Job:
