Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As part of the AI Platform, our passion is to advance AI capabilities and deliver AI-powered solutions to optimize processes, maximize productivity, and increase value for our customers and colleagues. We are seeking a highly skilled and experienced Prompt Engineer to join our team and drive the development of cutting-edge AI capabilities and solutions on the Azure AI Platform. In this role, you will be at the forefront of designing, implementing, and maintaining prompts for AI models specifically tailored to support our ambitious AI initiatives. Your expertise will help shape the direction of our AI development practices and ensure that our AI solutions meet the highest standards of quality and performance.

Key Responsibilities:

Prompt Design and Development:

· Crafting effective prompts that elicit the desired responses from AI models.

· Experimenting with different phrasing and structures to optimize model output.

· Ensuring prompts are clear, concise, and contextually appropriate for the target audience or application.

Data Analysis and Evaluation:

· Analyzing model outputs to assess the effectiveness of different prompts.

· Conducting A/B testing and other evaluation methods to compare prompt performance.

· Identifying patterns and trends in AI responses to refine prompt strategies.

User Interaction Design:

· Designing prompts that enhance user experience in conversational interfaces.

· Ensuring prompts align with user intents and expectations.

· Collaborating with UX/UI designers to integrate prompts seamlessly into applications.

Model Fine-Tuning:

· Collaborating with data scientists and machine learning engineers to fine-tune AI models based on prompt performance.

· Adjusting prompts to improve model accuracy, relevance, and coherence.

· Using feedback loops to iteratively improve prompts and model responses.

Documentation and Knowledge Sharing:

· Documenting best practices, guidelines, and methodologies for prompt engineering.

· Sharing insights and findings with cross-functional teams to inform broader AI development efforts.

· Contributing to internal knowledge bases and training materials.

Ethical Considerations:

· Ensuring prompts are designed to avoid bias, inappropriate content, and other ethical issues.

· Staying informed about ethical guidelines and industry standards related to AI and prompt engineering.

· Implementing measures to mitigate potential misuse or harmful effects of AI-generated content.

Collaboration and Communication:

· Working closely with product managers, developers, linguists, and other stakeholders to align prompt engineering efforts with project goals.

· Communicating complex technical concepts to non-technical team members.

· Participating in team meetings, brainstorming sessions, and collaborative projects.

Continuous Learning and Improvement:

· Keeping up to date with the latest advancements in AI, NLP, and prompt engineering techniques.

· Attending workshops and training sessions to enhance skills and knowledge.

· Experimenting with new tools and technologies to improve prompt engineering practices.

Education/Experience:

· Bachelor's or Master's degree in computer science, Engineering, Data Science, or a related field.

· 2+ years' experience in designing, testing, and optimizing prompts to improve output quality, strengthen prompt security, model performance, and reduce cost.

· Experience with RAG, various document processing & chunking.

· Experience with programming languages such as Python, and familiarity with NLP libraries and frameworks, e.g. TensorFlow, PyTorch, SpaCy, HuggingFace Transformers, PromptFlow, LangChain, Semantic Kernel.

· Experience with a myriad of LLM, i.e. GPT, LLama, Mistral, Gemini, Claude, Bloom, Phi.

· Experience with vector databases and various ANN search algorithms.

· Experience with integrating LLM into applications via APIs.

· Experience with DevOps practice, version control, GitHub actions, Linux.

· Excellent analytical and problem-solving skills, with a keen attention to detail.

· Strong communication and collaboration skills to work effectively in a team environment.

· Experience with cloud technologies, preferably Azure.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet