Operational Support

General Merchandise Lead (TS9)

Education

Ivany Campus

Dartmouth, Nova Scotia

Bookstore

Continuing Full-time Position: Commencing approximately May 5, 2025

Application deadline is 11:59PM, April 1, 2025

Competition No. 2425-470

Salary range: $44,897.17 to $52,720.85 annually

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business, Marketing or a related field.

• You have a minimum of three years' experience (full-time equivalent) in retail purchasing, merchandising and/or product management, preferably in relevant product categories such as apparel, stationery and gifts (an equivalent combination of education, training and/or experience may be considered).

• Demonstrated understanding of the higher education retail business, including creativity in buying, managing inventory, and implementing e-commerce strategies to meet the expectations of customers in this unique environment.

• Proven success in product management, purchasing, merchandising and leadership.

• Occupational experience that includes post-secondary bookstore experience, and/or marketing experience would be considered an asset.

• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, e-mail, Point of Sale systems, and eCommerce.

• Experience with Inventory Management Software would be considered an asset.

• Experience with analysis (e.g. Microsoft Excel or Inventory management reporting) would be considered an asset.

• Experience with Canva or equivalent software would be considered an asset.

• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.

Relevant Skills and Knowledge:

• You demonstrate a commitment to equity, diversity, inclusion, accessibility, and anti-racism.

• You possess excellent interpersonal skills and can interact at all levels of an organization.

• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.

• Your superb team working skills enable you to contribute positively to a team environment.

• Familiarity with marketing principles and strategies, including promotions, digital marketing, and customer engagement initiatives to drive sales and enhance the customer experience.

• Skills in developing and implementing marketing campaigns, including email marketing, social media advertising, and promotional event planning would be considered an asset.

• Familiarity with managing online retail platforms and web content management systems to optimize digital storefronts would be considered an asset.

• You have specific technical occupational knowledge and skill in general merchandise forecasting, buying, marketing, sales projections, and inventory management.

• You are known for your problem solving and critical thinking skills.

• You are a strong communicator.

• You possess excellent coordination skills specifically related to a bookstore or retail environment.

• You have proven records and information management skills and abilities specifically related to a bookstore or retail environment.

• You demonstrate a strong commitment to excellence.

• You are dedicated to life-long learning.

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.