2425-469 - Coordinator, Campus Housing (CS10) - Ivany Campus
Operational Support
Coordinator, Campus Housing (CS10)
Education
Ivany Campus
Dartmouth, Nova Scotia
Student Services Department
Continuing Full-time Position: Commencing approximately July 2, 2025
Application deadline is 11:59PM, April 3, 2025
Competition No. 2425-469
Salary range: $56,670.74 to $69,135.80 annually
The Coordinator, Campus Housing, will be expected to live on site year-round and must be able to work flexible hours in office, on-call and within the building as needed. An apartment will be provided, in addition to salary.
As Coordinator, Campus Housing, you will be responsible for coordinating and/or collaborating with other departments to support all campus housing and guest programs/services associated with the campus' multi-use student housing facility. In support of the mission and values of NSCC, you will help establish and deliver a safe, inclusive and thriving living/learning environment that promotes the well-being and success - both personally and academically - of all students within our campus housing community.
Reporting on campus to the Vice Principal and functionally to the Manager of Housing and Student Life, you will play a key role in the campus implementation of NSCC's campus housing operational plan. You will have oversight of daily campus housing operations, campus housing community development and administrative duties/reporting. This will include mentorship and guidance for ten (10) Campus Housing Assistants, as they help to create a safe and inclusive community environment.
You will be an active and visible member of the campus and student housing community, working with the provincial campus housing staff team, to ensure operational consistency and service continuity. On campus, you will work with others on the Student Services team, the Business Office, the Facilities Department, and the Student Association to provide a wide range of activities, services and supports to enhance the quality of the student campus housing experience. During the summer months, you will provide oversight to our conference/guest services and will work with the campus on marketing and promotion of this resource.
Qualifications and Occupational Experience:
The minimum educational qualification for this position is an undergraduate university degree. A degree with a focus in Business Administration, Management, Student Affairs, or Social Sciences would be considered an asset.
Certification in the following are considered assets: Mental Health First Aid, ASIST Training, First Aid/CPR, Bystander Intervention Training, Crisis Response Training, Human Rights/Equity Training.
You have a minimum of two (2) years (full-time equivalent) of recent and related occupational experience in post-secondary student housing operations and/or management. Experience can also include housing program development.
You have occupational experience in areas such as on-campus housing hall supervision, emergency crisis response/management, training and mentorship of student staff, and non-academic student conduct.
You have experience understanding and applying policies to ensure a safe and inclusive community.
You have experience developing and delivering Campus Housing programs and events, as well as student focused training that fosters inclusion and a respect for diversity. This includes the creation of surveys and assessments.
Experience in the areas of hospitality and community development would be considered an asset.
Previous support of summer conference/guest services as a supplement to the Campus Housing experience would be considered an asset.
You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, e-mail, SharePoint, and Microsoft Teams. Experience using StarRez software would be considered an asset.
You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
You must provide a Criminal Record Check, including a Vulnerable Sector Search.
Relevant Skills and Knowledge:
You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
You possess excellent interpersonal skills and can interact at all levels of an organization.
You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
Your superb team working skills enable you to contribute positively to a team environment.
You are known for your problem solving and critical thinking skills.
You are a strong communicator.
You possess excellent coordination skills specifically related to campus housing administration, such as the ability to process and allocate rooms, manage active waitlists, prepare duty schedules, etc.
You have proven records and information management skills and abilities specifically related to student conduct documentation and confidentiality standards.
You have an understanding of student development theories and practices to support students' academic and personal growth.
You have strong conflict resolution skills, the ability to problem-solve, and can judge when it's necessary to seek support.
You have knowledge of crisis intervention and emergency response protocols for handling unexpected situations.
You are self-motivated and able to work independently with minimal supervision.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
As a condition of employment, successful applicants are required to provide a Criminal Record Check including a Vulnerable Sector Search (CRC/VSS), to Human Resources before starting employment. Any cost incurred in obtaining these will be at the applicant's expense. Candidates will not be discriminated against on the basis of their background check. Our practice is to assess the criminal offence against the requirements of the position; not eliminate a candidate from consideration based on any criminal offence.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
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