Closed
Operational Support
Administrative Assistant (OA11)
Education
Kingstec Campus
Kentville, Nova Scotia
Department of Administrative Services
Position: 2 Continuing Full Time positions
Commencing approximately April 1, 2025
Application deadline is 11:59pm, March 25, 2025
Competition No. 2425-467
Salary range: $41,355.05 to $46,270.71 annually
What you will be doing…
Reporting to the Manager, Administrative Services, you will provide a full range of administrative support services for the Business Office. You will provide superior customer service to all clients, including but not limited to students, staff, and the public.
You will be responsible for all functions relating to Accounts Receivable. These functions include but are not limited to the following: receipting payments, processing deposits, invoicing, assisting students regarding tuition, sponsorships, collecting overdue accounts, and processing refund requests. Other administrative duties will include campus reception functions such as responding to telephone, email, and in-person enquiries. You will also provide general office support to campus operations in areas such as the campus bookstore, as required.
Qualifications and Occupational Experience:
- The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Office Administration combined with a minimum of two years' recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10+) years of administrative experience.
Experience working in a busy front-line customer service focused environment. Occupational experience must include basic front desk duties (taking payment using debit/credit machine; closing and balancing cash, reception, etc.).
Occupational experience that includes basic front desk duties (taking payments using a debit/credit machine, closing and balancing cash, reception, etc.) would be considered assets.
- You are familiar with and comfortable using computer applications such as the Microsoft Office Suite, E-mail, and large ERP systems such as Peoplesoft, Oracle, SAP, etc.
- You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
Experience managing student financials (or similar) would be considered an asset.
Experience issuing invoices and understanding the accounts receivable collection process would be considered an asset.
- Experience with Peoplesoft managing accounts payables would be considered an asset.
- Experience supporting/providing exceptional service to internal and external stakeholders would be considered an asset.
- Experience working with Accounts Payable would be considered and asset.
Relevant Skills and Knowledge
- You demonstrate a commitment to diversity and inclusion
- You possess excellent interpersonal skills and are able to interact at all levels of an organization
- You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction
- Strong demonstrated computer literacy skills including, but not limited to Microsoft Office Suite, Microsoft Teams, with a high level of proficiency with Microsoft Excel.
- Your superb team working skills enable you to contribute positively to a team environment
- You have specific technical occupational knowledge and skill in data entry and managing financials in a large ERP system (Peoplesoft preferred)
- You are known for your problem solving and critical thinking skills
- You are a strong communicator both written and oral
- You possess excellent coordination skills specifically related to operating in a fast-paced client-facing Business Office
You demonstrate a strong commitment to excellence (in ensuring accurate posting of accounts, reconciling cash, accurately dealing with inquiries, processing refunds, etc.)
- You have proven records and information management skills and abilities
- You demonstrate a strong commitment to excellence
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact David Meister, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.