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Manager Of Client Care Services

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Posted yesterday
Job Details:
In-person
$38.10 - $49.53 / hour
Full-time
Permanent
Management

Zone: Central Zone
Location: NDB - Notre Dame Bay Memorial Health Center, Twillingate
Manager Of Client Care Services
Central Zone - NDB General Administration
Permanent Full-time
44296POS

Hours: 70 (8 hours; Days)

Salary: HL20 (CAD38.10 - CAD49.53 per hour)

Competition Number: VAC0008604

Posted Date: 2025-03-13

Closing Date: 2025-03-20

Definition of work:
Reporting to the Manager of Site Operations at Norte Dame Bay Health Centre, this Manager will be accountable for delivering a seamless continuum of services to the residents of Norte Dame Bay. This includes operational responsibilities for various clinical services. The successful candidate will work in collaboration with the Manager of Site Operations, Regional Program Directors/Managers, Physicians and local networks as well as individual community groups and organizations. The successful candidate must demonstrate an awareness of and be responsible for promoting and supporting person-and family-centered care, demonstrate a commitment to safety and partner with all team members to improve worker and patient safety by integrating safety into work practices, identifying risks and implementing improvements.

Required qualifications:
The successful applicant will be a highly motivated individual, able to apply his/her creativity in assisting the ongoing operation and development of client care services in the Norte Dame Bay Health Services Area. Other requirements include:
• An undergraduate degree in a health-related discipline.
• Experience in a long-term care and rural health setting.
• Experience and training in management including organizational change, utilization management, strategic planning, budgeting, quality initiatives.
• Strong interpersonal, communication and human relations skills.
• Demonstrated analytical and conflict resolution skills.
• Demonstrated leadership and facilitation skills.
• Consistent demonstration of the core values of NL Health Services: Innovation, Compassion, Accountability, Respect, and Excellence (I CARE)
• A satisfactory record of work performance and attendance is required for this position.
• A satisfactory Certificate of Conduct from the RCMP or local police authority.

An equivalent combination of education and experience may be considered. Applicants claiming equivalency are required to explain in their cover letter how their education and experience meet the required qualifications.

Competition Number: VAC0008604
Company Website: https://NLHealthServices.ca/
#Management and Operations jobs
#Healthcare jobs
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About NL Health Services

About NL Health Services

If you come from away, you’ll discover just how special Newfoundland and Labrador is. If you're a local, you already know this. It’s our people. It’s our culture. It’s our stories (and oh do we love our stories).

If you’re looking to grow your health career in a place with adventure around each corner and a strong sense of community, then let’s put on the kettle and have a chat. Newfoundland and Labrador (NL) Health Services might just be the perfect fit for you.

Why join NL Health Services?

There are many reasons. You will put your skills to great use in a unique and remarkable part of the world, be part of interdisciplinary and talented health-care teams and have access to state-of-the-art equipment and modern facilities.

  • We also offer incentives for local talent, those looking to return home and those new to our province.
  • Competitive remuneration and attractive benefits package.
  • Generous vacation packages and paid time off.
  • Full-time and part-time pension plans options.
  • Health insurance, dental and long-term disability plans.
  • Financial incentives and relocation support.
  • Student placements and clinical residencies.
  • Remote work options available.
  • Fast pathways to nursing for out-of-province applicants.

With a rich and unique culture, and tremendous natural beauty, Newfoundland and Labrador is an ideal place to call home, with a growing diverse population and among the safest places in the world to live.

About NL Health Services

At NL Health Services, we are responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador. Our team consists of more than 22,000 dedicated health workers who are committed to providing the best care in communities across the province, in five geographical areas.

The provincial health authority was created in April 2023, following recommendations from Health Accord NL, and brings together five former separate health entities. Our goal is to improve the health of the people of Newfoundland and Labrador and to create a more integrated, accessible, technologically enhanced, equitable and sustainable health system.

We know that it is the people – employees, physicians and volunteers – that together make NL Health Services a great place to work. We believe that every person carries valuable knowledge, experience and perspective, and it is in this diversity that we find strength. At NL Health Services, we embrace the distinct and complementary characteristics of all our members as we seek to eliminate health disparities by providing fair, equitable and quality health care to all patients, residents and clients.

If your passion is to provide extraordinary health care to the residents of the communities of Newfoundland and Labrador, we want to hear from you.

Come, work with us, and be extraordinary every day!

For more information, please visit: https://nlhealthservices.ca/.

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