Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

What you'll do

As a Training Specialist, you will evaluate the training needs for operational business, support the design of a new, engaging and blended learning experience, lead instructional design for both new and existing curriculums and develop a learning experience to meet the organization's online learning standards.

You will work in close collaboration with the Subject Matter Experts and other team members to ensure quality training is efficiently designed and developed in a timely manner. Our dynamic business environment also requires curriculums to be maintained with the most recent operating procedures, business processes and product details.

Key Responsibilities:

• Curriculum & Instructional Design:
  • Review current curriculums and recommend strategies to transform training from lecture-centric to a learner-centric approaches using modern instructional methodologies and technologies.
  • Apply a range of instructional methods (eLearning, microlearning, instructor-led, collaborative, and blended) based on a solid understanding of instructional design theories and best practices.
• Learning Experience Design:
  • Develop high-level curriculum designs (blueprints) for blended learning solutions that meet client requirements and provide clear instructions for internal designers and developers.
  • Design storyboards to organize and visualize training content, ensuring a logical progression of topics throughout the curriculum.
• Project & Stakeholder Management:
  • Collaborate with SMEs throughout the development lifecycle, educating them on Learning & Development (L&D) processes, setting expectations, and coordinating schedules and reviews for deliverables.
  • Manage timelines, scope, and quality across multiple workstreams.
  • Apply agile methodologies to adapt to evolving project priorities and maintain efficiency.

Qualifications

Education: Post-Secondary degree in educational technology and curriculum

Experience:

• 5-8 years equivalent experience curriculum design and development
• Knowledge of the insurance industry and/or Medavie business processes is a strong asset

Required Knowledge & Skills

• Self-starter with a proactive work ethic
• Strong foundation in instructional design models, theories, and best practices.
• Experience with the ADDIE framework (Analysis, Design, Development, Implementation, Evaluation)
• Strong analytical skills with the ability to create high-level learning program designs.
• Excellent organizational, planning, prioritization, and project management skills.
• Effective communication skills, both verbal and written, with the ability to interact professionally with colleagues at all levels.
• A commitment to lifelong learning, including knowledge of claims systems, LMS, products, processes, and industry best practices.
• Ability to write clear and engaging instructional materials and scripts for multimedia content.

Preferred Skills (Assets)

• Familiarity with Learning Management Systems (LMS)
• Familiarity with eLearning authoring tools, (e.g. Adobe Captivate)
• Bilingualism (English & French)

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .