Requisition ID: 218433

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

Sr. Manager, AEM & Web Platforms, will develop and drive the vision for Tangerine.ca and other Enterprise AEM capabilities, focusing on optimizing site performance, sales growth and operational efficiency. The Sr. Manager will leverage their subject matter expertise, working cross-functionally across Marketing, Design and IT, to build and execute best-in-class Enterprise client experiences and power Marketing teams with world-class capabilities.

Is this role right for you? In this role, you will:

• Develop and maintain the vision, roadmap, OKRs and centre of excellence for Adobe Experience Manager (AEM), including Tangerine.ca and in-app, for both Marketing and Enterprise content
• Work with key stakeholders across Marketing, UX and IT to execute a roadmap, expand capabilities and ideate opportunities to optimize conversion rates and site performance.
• Manage day-to-day operations and strategic web projects with offshore teams and iterate operating models for efficiency and scale.
• Work with MarTech teams to implement Adobe Target and Adobe Journey Optimizer, and partner with marketing delivery teams to establish best practices for personalization and experimentation.
• Work with Digital Delivery teams to scale AEM capabilities across the Enterprise.
• Establish Enterprise content and communications practice, leveraging existing Adobe technology and web operations channels to centralize Enterprise client communications.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years experience in digital product management, web experience optimization, or MarTech platforms, preferably in an Enterprise environment
• Hands-on experience with Adobe Experience Manager, Adobe Assets, Adobe Target, and Adobe Journey Optimizer, plus a solid understanding of content management, UX/UI best practices, and web analytics
• Proven ability to define and execute digital roadmaps, leverage data-driven insights and A/B testing, and drive conversion rate optimization
• Strong stakeholder management, with experience working across Marketing, UX, IT, and offshore teams in an Agile environment
• Familiarity with data privacy (Law 25) and web accessibility standards (WCAG) to ensure compliance in digital experiences

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!

• You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.

• You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.

• You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don't apply here.

• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.