Security Officer SupervisorDepartment of Tourism, Heritage and CultureOpen CompetitionCasual EmploymentFundy Trail Provincial Park

Who we are

Join the Parks NB Team and make a difference in some of the most breathtaking locations New Brunswick has to offer! At Parks NB, we take pride in doing meaningful and rewarding work. Our team collaborates with staff, stakeholders, and industry partners to support, promote, and grow the tourism sector while encouraging New Brunswickers and visitors to discover the province's incredible outdoor activities and experiences. We aim to be the ultimate hosts, delivering high-quality guest experiences and fostering meaningful connections to our protected natural and cultural spaces.

Fundy Trail Provincial Park is one of New Brunswick's crown jewels. Spanning 2,559 hectares along the southern coast, the park features a stunning 30 km parkway with breathtaking views of the world-renowned Bay of Fundy. Open seasonally from mid-May to mid-October, it offers visitors an unforgettable chance to connect with nature and history.

Fundy Trail Provincial Park is seeking a dedicated and proactive Security Officer Supervisor to join our team. This position is essential to ensuring the safety and security of park visitors, staff, and assets while overseeing patrol and camping operations, enforcing park policies, and managing the security team. This role will also support our collaborative efforts with local law enforcement, Conservation Officers, and emergency services to maintain a safe and enjoyable environment for all.

What you will do

Reporting to the Fundy Trail Provincial Park Manager, the successful candidate will be responsible for the following:

• Supervising and managing staff by enhancing security programs, interviewing, and hiring the security team
• Training staff on safety and operational procedures, including emergency response, crowd control and first aid
• Patrolling and overseeing security operations by conducting surveillance patrols on foot, by car, and by bicycle to prevent fire, theft, disturbances and vandalism
• Locking gates, buildings, and vehicles; setting alarms as necessary, monitoring security cameras and coordinating with law enforcement and emergency services as needed
• Handling kiosk operations for staff east and staff west kiosks at designated posts, providing park information to visitors and communicating between kiosks via radio to monitor park traffic
• Taking care of park after-hours responsibilities such as monitoring and recording unattended park vehicles, parking passes, documenting vehicle details and transporting deposit cash floats
• Complying with health and safety rules such as promoting and enforcing protocols and maintaining a safe, clean and organized work environment
• Conducting administrative duties such as tracking and recording visitor statistics and staff performance data, as well as managing timesheets and preparing end-of-season reports
• Active contribution as a member of committees, such as the Workplace Joint Health and Safety Committee

Work Environment

• Working up to 40 hours per week
• Please note that this position requires variable and extended hours - shifts may include evenings, weekends and holidays
• Uniform provided

Who You Are

You value safety, security, and order, while staying adaptable in changing situations. With strong attention to detail, calmness under pressure, and excellent communication skills, you're skilled at handling challenges and resolving conflicts. Your experience in security, enforcement, or customer service enables you to navigate complex situations effectively. Reliable and dedicated, you work well independently or in a team, and your flexibility to work nights, weekends, and holidays shows your commitment to maintaining a safe, welcoming environment.

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:

Need to have

• High school diploma or GED
• Minimum of three (3) years of related work experience with a minimum of one (1) year supervisory experience
• Experience in a customer service environment
• Valid Class 5 driver's license issued by the Province of New Brunswick
• Valid Emergency First Aid/CPR certification
• WHMIS (Workplace Hazardous Materials Information System) certification
• Proficiency using Microsoft Office Suite
• Strong knowledge of health and safety procedures
• Ability to lift up to fifty (50) pounds
• Ability to work effectively in a team environment
• An equivalent combination of education, training and experience may be considered
• Written and spoken competence in English is required

Nice to Have

• Knowledge of the Parks NB Online Systems (Lightspeed, CAMIS, and Global Payment Systems)
• Completion of a recognized Security training program

Wage

$25.44 per hour

What can GNB offer you?

• Opportunities for career growth, professional development, and training
• Free access to Employee and Family Assistance Program (EFAP) and services

Providing a safe workplace for all. Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health and safety.

How to apply

We encourage applicants to apply on-line, by e-mail to [email protected] or by mail at the following address by April 3, 2025, indicating competition number R18-2024/2025-084. This competition may be used to fill future vacancies at the same level.

Department of Tourism, Heritage and Culture
Human Resource Branch
Marysville Place, 4th floor
P.O. Box 6000, Fredericton, NB E3B 5H1
(506) 453-3115

We thank all those who apply, however, only those selected for further consideration will be contacted.

• A Criminal Record Check and Vulnerable Sector Check are required prior to appointment

Equal Opportunity Employer

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of our communities in which we live and serve. We encourage and support applications from Aboriginals, persons with disabilities, and members of visible minority groups.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!