Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Join Our Team as a Manager, Sales and Customer Loyalty

Are you a dynamic, strategic thinker with a passion for customer service and a proven track record in sales management? Do you thrive in fast-paced environments and have a knack for leading high-performing teams? If so, we want you to help shape the future of Medavie, one of Atlantic Canada's most respected brands!

As the Manager, Sales and Customer Loyalty, you will play a pivotal role in driving our direct-to-consumer insurance sales and ensuring the retention of our valued customers. This is an exciting opportunity to lead a talented team, develop impactful sales strategies, and collaborate with senior leadership to align sales goals with business objectives. You'll also have the freedom to innovate and experiment with new ideas to make a meaningful impact!

What You'll Do:

• Lead Sales & Retention Teams: Motivate and guide your team to exceed sales targets, while providing coaching, training, and performance management, ensuring consistency with company values.
• Customer Loyalty: Implement strategies that keep our existing clients happy and loyal.
• Drive Strategy: Work closely with marketing and other departments to create effective sales campaigns and strategies.
• Analyze & Report: Track and analyze sales performance to identify opportunities for growth and improvement.
• Financial Management: Oversee the sales department budget, manage incentive programs to drive performance, and prepare financial reports/ forecasts to support strategic planning and decision-making
• Market Analysis: Conduct market research to identify new sales opportunities and trends, and use market insights to inform sales and retention strategies.

What We're Looking For:

• Minimum 5-7 years of experience as a sales leader, preferably in insurance or finance.
• Provincial Life, Accident & Sickness license required upon hire, or nearing completion.
• Post secondary education in Business or Marketing considered an asset.
• GBA or CEBS designation and/or other industry courses preferred.
• A passion for leadership and the ability to motivate and develop a high-performing team.
• Strong communication and presentation skills.
• Experience with CRM systems and data analysis.
• A proactive and innovative mindset, willing to experiment with new approaches to drive results.

If you're ready to take on a leadership role in a growing company and help drive success, we'd love to hear from you!

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .