Online Tools Facilitator for Digital Learning
1 Year Contract (OPEN)
Department of Education and Early Childhood Development
Fredericton, New Brunswick

What We Are Looking For:
Our key priorities are helping educators implement digital learning tools to support student success and managing the technical solutions that we provide. We are looking for a creative, tech-savvy problem solver who is excited about supporting our educators. If you are interest in working in a dynamic, team-driven environment, this is the spot for you!

Who You Are:

• You love a challenge and want to make a difference in our education system.
• You are innovative, a problem-solver and a team collaborator.
• You are comfortable sharing your vast knowledge base and support clients in achieving their technical goals.
• You are a capable presenter and enjoy delivering topic specific tutorials for small to large groups.

What You Will Do:
The Department of Education and Early Childhood Development is seeking an Online Tools Facilitator for Digital Learning to join the Anglophone Educational Services Division, Digital Learning and System Excellence Branch in Fredericton. Reporting to the Director of Digital Learning and System Excellence, you will be supporting operations of ESD with support for the increasing number of digital tools we use in our work, and to provide specific support to online tools being used across the Anglophone sector. You will also:

• Manage and archive information.
• Assist in the development of coordinated collaborative online spaces.
• Migrate information between systems, completing and storing documents.
• Manage details for multiple projects; manage the e-library and online subscriptions.
• Collaborate with EECD, school districts, and SNB technical leads to maintain currency of platforms.
• Facilitate training for users, including live and prebuilt content.
• Provide support with tools and platforms. Some of the tools we work with include Follet Destiny, Overdrive Sora, EBSCO, D2L Brightspace, PL Hub, MS 365, SharePoint, WordPress, Canva, SchoolAI, PowerSchool, myBlueprint and any additional tools that EECD may provide.
• Assist and enhance efforts with AI implementation.
• Ability to manage and report on data (e.g. Usage statistics).

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the details below:

Required essentials:

• A College Diploma in a Technology related program with emphasis on web/internet technology.
• A minimum of four (4) years of related work experience, including at least two (2) years of experience working with enterprise content management systems (SharePoint) and web management.
• Security and privacy knowledge for IT settings.
• An equivalent combination of education, training, and experience may be considered.
• Written and spoken competence in English is required. Please state your language capability.

Nice to have:

• Content Management Systems (CMS) and Software as a Service (SaaS).
• Project management and implementation of web content & updates.
• Database management skills, analytics management and reporting.
• Support other web and technology efforts as required, e.g., APIs, LTIs.
• Learning Management Systems (LMS), specifically D2L Brightspace.

Behavioral Competencies:

• Client Service Orientation
• Creative Thinking / Innovation
• Analytical Thinking/Judgement
• Digital Literacy

Technical Competencies:

• Subject Matter Expertise and Knowledge
• Project Management
• Written Communication
• Presentation Skills

Wage:
Pay Band 4: $56,758 - $79,378 annually.

Work environment:

• Office location: 250 King St., Fredericton
• Standard hour of work: Monday - Friday, 8:15 am - 4:30 pm
• We promote a scent-reduced environment.
• Providing a safe workplace for all: Your health and safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & Safety.

What can GNB offer you?

• Comprehensive benefits package and the Public Service Shared Risk Pension Plan.
• Opportunities for career growth, professional development and training.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• 1 paid Volunteer Day per year to give back to your community.
• 1.25 days/month of paid vacation.
• 1.25 days/month of paid sick leave.

How to apply:
We encourage applicants to apply on-line at www.ere.gnb.ca or by email at [email protected] by March 19, 2025 , indicating competition number 24-2000-C49. This competition may be used to fill future vacancies at the same level.

Department of Education and Early Childhood Development
Place 2000, 250 King Street
Fredericton, N.B. E3B 5H1
506-444-4914

We thank all those who apply, however, only those selected for further consideration will be contacted.

Equal Opportunity Employer
Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment. We are an Equal Opportunity Employer.

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