Requisition ID: 217464
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As the Senior Manager, Digital Sales Effectiveness & Performance, you will be responsible for aligning digital strategies with business objectives, identifying growth opportunities and have strong skills in data analysis and performance reporting - evolving reporting from "what" to "now-what" to "so-what". You will be involved in annual planning, influencing the strategic direction of digital growth and consulting on team culture and talent management. We're looking for someone firmly rooted in data-driven decision making with demonstrated experience partnering with and/or leading digital banking platforms strategy from concept to execution.

The Digital Growth Transformation & Performance Management Team's overall objective is to facilitate the growth of the Digital Channel to be the primary channel for onboarding and servicing for all clients. The team has 4 levers – Digital Strategy & Portfolio Management, Digital Adoption & Engagement, Personalization & Channel Enablement Strategy and Digital Performance. The Digital Performance team is responsible to balance the voice of the client with the voice of the business to deliver on our growth objectives. The Performance Management practice will partner enterprise-wide, to identify drivers of growth and influence multiple levers within the Banking ecosystem to accelerate sales migration, create best-in-class experiences and optimize the sales funnel; with the client at the center.

Is this role right for you? In this role, you will:

• Lead digital sales forecasting, create data-driven strategies, and develop actionable point-of-views to build and optimize digital sales funnel and capabilities

• Actively identify, assess, measure and manage strategic initiatives as it relates to driving the growth of digital sales and/or revenue across Scotiabank's Canadian digital banking ecosystem

• Effectively communicate the digital growth vision, priorities, and targets to all stakeholders

• Partner across the Bank to develop frameworks and processes to prioritize digital product & capabilities roadmaps and strategic initiatives

• Bring a high degree of accountability across partners in the Business, Marketing, Risk, Legal, Analytics and Digital Product teams to ensure that the Bank is driving towards meeting its annual and strategic digital growth targets

• Identify as the resident expert on performance reporting for the assigned products and initiatives bringing visibility to drivers of performance and proposing solutions

• Lead a team of one, championing a high-performance environment and contribute to an inclusive work environment

• Consult on team culture and talent management

• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary education in a related field

• Several years of management experience driving growth, focused in areas such as digital product management, performance management, consulting, strategy or product management

• Experience working in financial services

• Experience building comprehensive strategies and proposals with a results-focused mindset

• Strong presentation delivery and deck-building skills, with ability to effectively communicate with partners and senior leadership audiences

• Strong organizational change management orientation

• Demonstrated success in working cross-functionally to own, motivate, collaborate across multiple stakeholders

• Experience leading a team and managing senior stakeholders

• Strong knowledge of Tableau and Adobe Analytics is considered an asset

• Comfortability working in a hybrid work environment

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.