The Financial and Consumer Services Commission (Commission) is a leader in integrated financial and consumer services regulation. The Commission's mandate is to protect consumers and enhance public confidence in the financial and consumer marketplace through the provision of regulatory and educational services. With offices in both Fredericton and Saint John, it is responsible for the administration and enforcement of provincial legislation regulating mortgage brokers, payday lenders, real estate, securities, insurance, pensions, credit unions, trust and loan companies, cooperatives, unclaimed property, and a wide range of consumer legislation. The Commission is a self funded Crown corporation responsible for the administration and enforcement of financial consumer services legislation.

We offer opportunities for dedicated professionals to play a vital role in carrying out our mandate.

Compliance Officer - Insurance (Fredericton or Saint John office)

We are seeking an experienced professional to join our team as a Compliance Officer in our Insurance Division. Reporting to the Director of Insurance, you will perform comprehensive compliance reviews, including site visits, personal interviews, and collecting and analyzing information to substantiate or dismiss allegations. You may also attend hearings and conduct inspections of insurance agencies and offices.

In this role, you will develop, implement, and maintain compliance policies and procedures to address non-compliance allegations and identify industry vulnerabilities. You will establish reporting procedures for regular reviews and audits, disseminate information on new compliance issues, and manage complaint processes according to national best practices.

You will build collaborative networks with insurers, intermediaries, and regulatory agencies, providing education on compliance matters. Additionally, you will represent New Brunswick on national committees, adapt best practices from regulatory bodies, and respond to inquiries from industry representatives, legal entities, and the public. Strong communication and relationship-building skills are essential for success.

What you bring

• University degree in Business Administration, Commerce, Law or similar discipline.
• 3- 5 years compliance related experience within a regulatory, enforcement, audit or compliance environment with demonstrated competencies in analytical thinking
• Good problem-solving skills using sound judgement by exercising tact and discretion.
• Effective communicator in both collegial and adversarial situations with solid interview skills,
• You possess excellent oral and written communications skills,
• Highly analytical and results oriented using sound judgment.

Additional Strengths

• Experience in conducting investigations, and compliance reviews would be an asset.

The Financial and Consumer Services Commission offers a competitive salary and benefit package as well as excellent opportunities for personal growth and challenge. Salary will be commensurate with experience. If you are interested in being a key part of this team, please forward your résumé and covering letter.

Salary Range: $71,846 to $98,789 (annual compensation)

For more information about this position please visit our website at www.fcnb.ca or call the Human Resources Officer at (506) 643-7790.

Please note that only candidates selected for further evaluation will be contacted.