Essential Qualifications:

•Strong technical knowledge and an ability to forecast emerging digital, infrastructure and security trends.

•Excellent analytical and organizational skills as well as leadership, communication, and interpersonal skills.

•Ability to relate to and communicate with other personnel at all levels, with a customer-centric focus.

•Exhibit strong teamwork abilities, working collaboratively within the IT Team and across all City services to achieve common goals and deliver superior service.

•Possess outstanding verbal and written communication abilities, capable of asking relevant questions and conveying business related technical guidance to users with varying levels of technical understanding.

•Demonstrate strong presentation skills with the ability to communicate performance metrics and emerging technologies that support the corporate strategic objectives and IT strategy.

•Maintain a high degree of professionalism and ethical conduct, ensuring confidentiality and security of IT systems and user data.

Pre-requisites:

•Must be Security Cleared as per City standards.

•Must take Oath of Confidentiality.

•Must have a valid Class 5 Driver's License.

Education:

•A university degree in an information technology related field, with a preference for a master's degree.

•Certification in ITIL Foundations combined with at least one network management (e.g., MCSE, CITM, CISM) and leadership or project management (e.g., CPTM, PMP).

•Certifications in CISSP or other technical IT Industry certifications are highly desired.

•Certification in one or more process improvement methodologies, strategic planning or facilitation would be considered an asset.

Experience:

•Minimum 5 years previous people leadership experience in an information technology environment.

•Minimum 10 years of experience working in IT, ideally working in all aspects of an information technology department including infrastructure, security, service desk, and applications/solutions.

The successful applicant may be eligible to participate in a Flexible Time Options Program which includes the option of working a 4 or 5-day work week, subject to business requirements.

Equal Opportunity Employer:

We are an Equal Opportunity Employer. We are committed to building a workforce that reflects the diversity of the communities in which we live and which we serve. We encourage and support applications from Indigenous persons, persons with disabilities, and members of visible minority groups. Candidates who belong to such groups, who are qualified, will be given preference at the time of selection.

Applications will be accepted through our online system only. Qualified applicants should submit their cover letters and resumes to:

City of Saint John
Attn: Hiring Committee
www.saintjohn.ca (careers/employment opportunities)