Through the generosity of our donors, the Dartmouth General Hospital Foundation helps create a community in which everyone has pathways to leading edge healthcare innovations, technology, programs and services.

The Dartmouth General Hospital Foundation (DGHF), founded in 1975, is a driving force in connecting community and hospital. Through the tremendous generosity of community, friends, and partners, the DGH Foundation has positively impacted and supported the delivery of exceptional patient care at the Dartmouth General Hospital through more than $50 million dollars invested in equipment, facilities, and programs.

A trusted community anchor, the Dartmouth General Hospital is a 24-hour emergency, inpatient medical, surgical and critical care facility providing services to approximately 120,000 people in Dartmouth and surrounding areas.

POSITION SUMMARY

The Office Coordinator oversees essential office operations. They manage emails, phone calls, mail, and coordinate meetings, ensuring efficient workflow and effective communication within the office environment. They are a key part of ensuring we deliver an exceptional donor experience by performing key administrative tasks and supporting other team members.

OBJECTIVE AND SPECIFIC ACCOUNTABILITIES

Deliver an Exceptional Donor Experience

- Greet and assist in-person visitors

- Answer Foundation main phone line and email. Address requests, complaints or issues in a timely manner.

- Assist with timely delivery of tax receipts, pledge or sponsorship agreements

- Perform quality review of documents being sent to donors or stakeholders

- Assist in delivering our key events by supporting Foundation staff

People and Culture

- Provide reliable support to other team members with various administrative tasks

o Review and redact letters

o Take meeting notes when required

o Schedule meetings

o Input notes from Philanthropy Officers or other team members in donor database

o Perform basic prospect research

o Support President & CEO with Board communications and other Board related activities

- Ensure office operates effectively

o Monitor office supplies inventory and place orders where necessary

o Monitor office and IT equipment and ensure any issues are addressed to minimize downtime. Order new equipment when required.

Internal Processes

- Process and code invoices and expense requests.

- Prepare timely payment to vendors and employees for Foundation expenses

- Perform basic bookkeeping activities

o Deposit cheques via bank scanner

o Prepare night deposits

o Enter basic journal entries

EXPERIENCE AND QUALIFICATIONS

- At least one year of experience in customer service or administrative role.

- College or similar degree in office administration or related field is a plus.

KNOWLEDGE

- Working knowledge of MS Office tools and accounting program.

- Working knowledge of office equipment (multi-function printer, scanner, label printer, laminator)

SKILLS

- Excellent communication skills in person, on the phone and by email.

- Organization skills with the ability to multi-task

How to Apply

To apply please send a cover letter and resume to Shelley Alward McLeod at [email protected]. Please include: DGHF Office Coordinator in the subject line. This posting will remain open until a successful candidate is selected.

This is a permanent, full-time position. The salary range is $45,000 - $55,000. Compensation package includes a defined benefit pension plan, health and dental plans and an employee and family assistance plan. We thank all candidates for their interest, however only those under consideration will be contacted.

The Dartmouth General Hospital Foundation is committed to being a workforce that is free of discrimination, values diversity and is representative of the people we serve.

Our office is located in the Dartmouth General Hospital. Due to the nature of the work responsibilities this position will be primarily located in-office.

Any offer of employment is conditional upon the completion of all applicable background and reference checks.