Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Technology Controls Office supporting Canadian Personal Banking Technology and Enterprise Digital (CPBTED) delivers on the mandate by following these core principles:

• Communicate risks and issues clearly, succinctly, understandably, and in a manner that is focused and appropriate to the audience.
• Support technology teams in their efforts to resolve risks and issues.
• Provide transparent and timely reporting (where necessary) to support appropriate decision-making.
• Support to CPBTED technology and non-technology teams in the end-to-end Audit process which includes attending relevant meetings, review and challenge of audit scope, findings issued and audit report.

DESCRIPTION:

• The ideal candidate will have a mixture of skills in Risk Management and Process Improvement and a greater focus on Reporting and Data Analytics.
• Requires ongoing consultations with internal and external partners such as Technology Asset Owners (TAOs), Business Information Security Officers (BISOs), Internal Audit and more.
• Prioritization and planning for resolution/mitigation of risk exceptions.
• Track/report/monitor oversee technology risk for existing and emerging risks.
• Work with TAOs and other partners to ensure teams are compliant with Technology Risk Standards.
• May be required to support Audit engagements.

RESPONSIBILITIES: (may be individual or part of the larger team working groups):

• Develop / provide / contribute to complex reporting, analysis, and assessments at the functional or enterprise level.
• Look for opportunities to automate reporting / process improvements.
• Track and monitor and follow-up on progress of risk control gaps and self-identified control gaps and other IT Risk initiatives.
• Preparation of IT Risk Dashboards and Executive reporting
• Contribute to Report Automation
• Investigate and track any issues identified in the monthly Technology & Cybersecurity Risk Reporting and Platforms & Technology Operational Governance Report (PTOG)
• Work with other team members towards achieving quick turnarounds on initiatives and common goals.
• Build relationships with various internal/external partners to Customer Platforms

REQUIREMENTS:

• Excellent written and verbal communication skills
• Skilled in Data Analysis and manipulation of large volumes of data
• Produce specialized reports, dashboards and/or scorecards on an as needed/defined frequency.
• Use various methodologies to generate impactful reporting/visualizations/insights to assist with prioritization and remediation of various risks.
• Validate the quality and integrity of data included in reporting packages and dashboards.
• General understanding of technology issues
• Understanding of the concepts and practices of IT risk management, IT process and related controls is an asset.
• Effectively interact with individuals across the organization and at various levels
• Detailed oriented, strong analytical, organization and problem-solving skills
• Prioritize and manage own workload to deliver quality results and meet assigned timelines.

EXPERIENCE & EDUCATION:

• University degree
• MS Office Suite of software (e.g, Excel, Power Query, Word, PowerPoint, Visio, Outlook and SharePoint), Power BI and Tableau. VBA an asset.
• Archer experience is an asset.
• Previous risk management/Technology Controls Office (TCO) experience is an asset.
• Previous Audit experience is an asset.
• CISA and or other risk related certifications an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet