Zone: Eastern Urban Zone
Location: Mount Pearl Square

Manager Of Central Staffing (LTC/Community)
(Subject to Classification Review)
Human Resources, Central Staffing
Permanent Full-time
28562POS
Hours 70 bi-weekly (8 hours; Days)
Salary HL-22 ($76,523 - $99,480 per annum)
Competition Number VAC0005645
Posted Date 2025-02-12
Closing Date 2025-02-19
Demands, duties, qualifications

Job Summary
The Manager is accountable for the administration of the recall process for Temporary and Casual staff in Eastern Urban Zone - Long-Term Care (city), and Community Health (Eastern Urban) - in accordance with the collective agreement language for AAHP, CUPE-HS, NAPE-HP, NAPE-HS, NAPE-LX, RNUNL.

The Manager will work closely with NL Health Services Clinical Efficiency team and HealthStream partners to transition to a centralized organizational staffing and scheduling framework, enhanced by the new workforce management and integrated capacity management systems.

The Manager is also responsible for seeking opportunities to improve Central Staffing functionality and operations and managing the day-to-day operations of the Central Staffing offices. This position establishes best practices, quality and lean processes, and policies designed to ensure consistently high performance of the offices.

Job Qualifications

Education
A bachelor's degree in commerce/business, or a degree in a health-related discipline (i.e. nursing, allied health) with experience in staffing/scheduling in a unionized healthcare environment, is required.
Master's degree in the area of Health Administration, Employment Relations, Business Administration or equivalent would be an asset.

Experience
A minimum of five years of progressive leadership experience, including experience with scheduling and staffing in a highly unionized environment is required.
Experience working in a management role is preferred.
Experience in working with human resource management processes and systems that guide the delivery of various services in a unionized environment as well as agreements, standards, laws and regulations that govern them is required.
Experience with people management, project management, change management, team development, and coaching is required.

Competencies (Knowledge, Skills & Abilities)
Knowledge of current and innovative people management, Just Culture, organizational strategy, and performance management concepts including a command of diverse labour relations and human resource practices and precedents.
Knowledge of leadership, lean philosophies, tools and best practices and the ability to manage and direct continuous improvement, quality processes/services, and a learning culture.
Knowledge of project management systems and practices and experience in leading multi-disciplinary teams to deliver assigned projects and programs, under limited direction to agreed timeframes.
Knowledge of federal and provincial employment & privacy laws, best practices, performance metrics, and compensation policies and practices.
Ability to work independently and to use discretion and good judgment in decision-making, provide leadership, work collaboratively within teams, and consult effectively and independently with all levels of the organization to achieve results.
Ability to drive consensus, resolve conflicts, and facilitate solutions in a multi-disciplinary team environment, optimizing the development and maintenance of high-performing work teams in a complex rapidly changing environment.
Ability to exercise discretion and good judgment in contacts with senior and union leadership and other stakeholders, and in reviewing sensitive information.
Demonstrated high-level oral, written, and presentation skills for the purpose of facilitating decision-making through clear and well-structured reports, presentations, briefs, submissions, and strategic documents and to effectively communicate and interact with management at all levels, staff, and labour leaders.

Other
A satisfactory record of work performance and attendance is required.