Requisition ID: 217172
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Please note we will be accepting applications until Wednesday, February 26, 2025.

As the Senior Manager, Credit Card Acquisition you will lead product centric acquisition initiatives including card and offer mix strategies, digital acquisition strategies, cross line of business initiatives to deepen customer relationships, profitability analysis, and acquisition related process optimization. As part of the broader Credit Cards team, this Senior Manager will play an integral role in delivering new accounts and driving P&L revenue growth. The incumbent will report directly to the Director, Credit Cards.

Is this role right for you? In this role you, will:

• Create new opportunities to deepen relationships with bank clients by effectively acquiring new credit card accounts alongside other bank products

• Define and project manage key initiatives, providing oversight for interconnected work packages with cross-functional partners such as Retail Customer Growth, Risk, Operations, and Finance.

• Identify and implement solutions to maximize the acquisition funnel from application through to card issuance

• Partner with internal stakeholders to assess and optimize the profitability of acquisition through business cases, card product mix, channel mix (with an emphasis on digital), and monitor downstream performance

• Actively manage the cards' new account forecasting planning calendar for the year on behalf of the product team and in conjunction with internal partners.

• Lead effective business routines to gain alignment on core acquisition strategies, monitor performance, engage shareholders, and drive strategic initiatives

• Develop and maintain departmental research associated with competitive new card acquisition offers and strategies

• Regularly communicate trends and insights to the product team for input into strategy planning.

• Leverage insights into acquisition planning in conjunction with cross-functional partners

• Cultivate a client-obsessed culture that leverages analytics and data for decision-making, deepening client relationships, and utilizing broader Bank resources

• Foster a coaching mindset and effectively communicate strategic vision, values, business strategy, and team principles

• Direct day-to-day activities consistent with the Bank's risk culture and appetite statement, communicating these throughout the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary education; MBA or other Graduate degree is a plus

• Strong understanding of the credit card business, acquisition or relevant experience

• Working knowledge of digital and marketing methodologies

• Several years of progressive experience in Payments, Card Product Management and/or Acquisition and Sales roles preferred

• Excellent written and oral communication skills, especially in delivering compelling business cases and presentations

• Strong capability in crafting effective executive-level communications and presentation materials

• Proven project management, collaboration, and relationship management skills

• Exceptional interpersonal skills and the ability to work effectively at all organizational levels.

• Adept at navigating a multifaceted global organization to secure resources, information, and consensus with determination and creativity

• Outstanding facilitation, and structured problem-solving skills, particularly in ambiguous situations

• Strong financial acumen and analytical mindset

• Recognized as a resilient and empathetic team leader who inspires a results-oriented, client-centric culture

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.