Closing Date: February 26th, 2025 at 4:00 PM

OFFICE OF THE REGISTRAR
The Office of the Registrar provides administrative and coordination services in support of the UNB learning community. Services that we provide to students, faculty and staff include admission, academic advising (Saint John), timetabling and course set up, academic room assignment, final examinations, coordination of graduations, regulation, and policy advice, as well as reporting and information requests.

WHAT WE OFFER

Full-time | Continuing | Saint John | On-Campus

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Salary Range: $59,361 - $77,168 per annum

YOUR FOCUS

Reporting to the Registrar, the Manager, Admissions Services leads a dynamic service oriented unit geared to support students, faculties and academic programs. The role manages the admissions team towards meeting admissions goals and services and works collaboratively with other UNB partners to plan and implement admissions strategies. The Manager, Admissions Services is a leader in supporting student oriented services.

• Manage staff in the admissions working group.
• Advises on and sets admission goals and strategies to meet UNB Saint John, and UNB wide, priorities.
• Manage daily, weekly and monthly goals and priorities and advises on progress.
• Manage procedures, workflow and resources to meet goals and priorities.
• Train and coach admissions staff.
• Identify strategic admission impacts impacting progress towards UNB's goals.
• Adhere to and support UNB regulations, as well as provincial and national laws regarding privacy and confidentiality processes.
• Maintain awareness of educational frameworks and how they relate to UNB's admissions requirements and preparation for UNB's programs.
• Maintain awareness, manage and adjust, platforms supporting admissions processes, as required.
• Collaborate with UNB partners regarding these platforms.
• Perform testing and feedback on updates, versions and adjustments.
• Adjust admission processes, workflow, and communicate with admission staff and key stakeholders to maintain efficient and effective processes.
• Process admissions files as required, according to UNB admission regulations.
• Review and decide on escalated files.
• Address customer service issues related to admissions services.
• Establish best practice service goals; implement strategies to meet these goals; document and report on progress.
• Coordinate and collaborate with academic units regarding admissions, issues, procedures, best practice and intake cycles.
• Coordinate and collaborate with support staff units regarding events and strategies to support multi-level goals and initiatives.
• Support other projects and new initiatives within the Registrar's office and UNB as needed.

WHAT YOU BRING

• Bachelor degree required.
• Minimum three years of work experience in an educational environment with increasing levels of responsibility.
• Minimum one year of supervisory experience.
• Experience in admissions in an educational environment is required.
• Experience in a data systems environment and in a privacy sensitive environment required.
• Experience with Microsoft Suite and database systems are required.

Additional Strengths

• Excellent communication skills, both written and verbal.
• Experience managing multiple projects and challenging timelines.
• Experience in a Teams environment preferred.
• Experience with Ellucian products preferred.

WHY CHOOSE UNB?
UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

PROFESSIONAL & TECHNICAL STAFF UNION (PTSU)
This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION
The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.