Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The FinOps Process and Compliance Manager will address governance gaps by developing and implementing governance frameworks and FinOps best practices (e.g., resource separation), design robust monitoring, ensure compliance, improve representation, and document processes to strengthen governance and adherence to standards within the FinOps team by and improving stakeholder collaboration on governance processes.

KEY ACCOUNTABILITIES

Lead development and implementation of FinOps frameworks and best practices.

· Identify and address governance gaps within FinOps processes and processes that impact FinOps.

· Design complex monitoring function on financial metrics and key performance indicators (KPIs).

· Ensure stakeholder compliance through regular assessments with FinOps internal policies.

· Ensure FinOps compliance with enterprise policies.

· Document governance processes, policies, and procedures.

· Provide training and support to stakeholders on FinOps best practices, standards and processes.

· Improve representation and involvement of stakeholders in governance processes by collaborating with other departments to align governance practices across the organization.

· Stay updated with the latest trends and best practices in governance and compliance.

CUSTOMER

• Build, oversee and manage diverse team of data / information management Analysts/Specialists and related operations and set team goals / objectives in alignment with overall Business strategies

• Manage the team in driving out the technology strategic roadmap, including the introduction of big data technologies, advanced analytics, data modeling and other capabilities that will deliver meaningful data analytics

• Oversee the delivery of data products in report / presentation format to specifications and timeline in alignment with overall business data governance/information management strategies

• Responsible for ongoing data sourcing and management (e.g. quality assurance, analysis, and the production and distribution of Management Information)

• Support technology leadership team in driving out the information excellence program and build technical and governance capability across all aspects of data analytics and modeling

• Support technology leaders and champion for the 'single view of the customer' as well as 'single view of the bank – One Bank' in IT

• Be accountable for building data management capabilities and leveraging it as a competitive advantage for TD

• Build Information as a Service capability and implement the Information Excellence capabilities defined by Enterprise Architecture.

• Make data consumption on-demand and transparent and provide fit for purpose services – reports, analytics, model and data

• Significantly reduce the cost per consumption of data while improving quality

• Build strong relationship with ITS, Architecture, TRMIS and work in partnership to develop leading edge technology solutions with a special focus in the Big Data space

• Interface with technology teams supporting AML, Marketing, Fraud, Risk, Security and Compliance looking for opportunities to share/leverage enterprise data and integrate diverse data sources to enable big data analytics and enterprise level reporting

• Oversee the data acquisition and analysis process and facilitate conversations in increasing efficiency and quality of data analytics delivery

• Lead the efforts in integrating siloed, irregular and external data from TD systems and data warehouses to enable a consolidated view of customer information to drive behaviour and predictive analytics

• Assess existing analytics tools and enhance existing analytical capabilities and quality of data to enable greater automation

• Investigate new opportunities to create and develop more effective methodologies and processes for collecting, analyzing and presenting data

• Actively consolidate and rationalize Corporate data stores

• Optimize operational efficiencies by taking opportunities to reduce cost through process improvement, unit costs reduction and provide meaningful financial insight to the functional leader or CIO and manage the operational and department costs with a high degree of transparency

SHAREHOLDER

• Lead and manage the team responsible for the Data Management / Information Excellence data deliverables including contribution to the overall project business requirements and data requirements

• Accountable for team adherence to prescribed data management, governance standards and processes, ensuring timely notification of issues/problems, review escalated risks and issues, work with stakeholders to develop contingency plans, resolve risks, and escalate further where necessary

• Oversee and facilitate coordination efforts with other technology teams such as, ITS, Architecture, TRMIS and CIO teams etc. to ensure teams are effectively managing deliverables to ensure project success

• Apply standards and best practices to ensure that the application's data is accurate, complete, current, understandable, and accessible

• Implement quality, operational, and service management processes and ensure adherence to the processes

• Provide testing estimates and estimate revisions for costs and resources and track financial actuals against provided estimates and provide forecasts to appropriate stakeholders

• Implement , maintain and enhance Data Governance, Data Quality and related policies, in alignment with TD's Enterprise standards and frameworks

• Develop and manage the departmental plan and budget to ensure effective use of corporate funds and compliance with budget targets and outsource vendor contract terms and conditions

• Manage intake and demand, coordinating data resources as required and identify and source appropriate resources across all work streams, ensure all resources are used effectively

• Oversee that requirements regarding privacy and security of data, data governance and access controls are appropriately captured

• Participate in audit reviews of internal controls and processes when required

• Ensure compliance with well-defined enterprise technology delivery practices and standards and project management disciplines

EMPLOYEE / TEAM

• Responsible for management of the overall team providing both leadership and technical guidance, setting targets and objectives for the team in delivering results

• Grow team expertise and organizational capabilities to align with enterprise demand and the Bank's business / technology direction, assess team skills and capabilities and continually look for ways to provide and enhance the value delivered

• Foster an environment / culture that encourages productivity, innovation, continuous process improvement, teamwork and a high level of professionalism

• Provide coaching, development, succession, recruitment, resource management and overall team leadership and provide regular on-going feedback and input into performance assessments and development plans

• Continuously enhance knowledge / expertise in own area and keep current with leading-edge technologies trends

• Prioritize and manage own workload in order to deliver quality results and meet timelines

• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

• Establish effective relationships across multiple business and technology partners, program and project managers

• Participate in knowledge transfer within the team/ business units

BREADTH & DEPTH

• Expert knowledge of the technical environment/ tools (e.g., user environment, applications, software, hardware, programming languages and operating systems) in own area

• Expert knowledge of business processes and procedures, as well as broader organizational issues and technology

• Advanced knowledge of business/ organization, Bank standards, infrastructure, architecture and technology in related areas from a design/ support/ solutions perspective

• Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, data analysis, design, hardware / software support, development of technical solutions and/or testing

• Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach others

• Generally reports to a Senior Manager or Executive

EXPERIENCE & EDUCATION

Bachelor's degree in Business Administration, Information Technology, or a related field.

· 5+ years of experience in governance, compliance, financial operations, or a related role, preferably in a technology or cloud services environment.

· Strong understanding of governance frameworks and best practices.

· Experience in designing and implementing monitoring functions for financial metrics and KPIs.

· Excellent communication and presentation skills.

· Strong organizational skills with the ability to manage multiple tasks and meet deadlines.

· Strong analytical and problem-solving skills.

· Ability to work independently and collaboratively in a fast-paced environment.

Preferred Qualifications:

· Experience in FinOps or cloud cost management.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet