It's where you belong

East Coast Credit Union is a full-service financial cooperative dedicated to empowering individuals, businesses, and communities across Nova Scotia with value-driven financial services tailored to the unique needs of its members. Founded in 1933, East Coast Credit Union has grown to become the largest credit union in Nova Scotia. Today, East Coast Credit Union operates in 20 locations across the province and a virtual presence, serving over 45,000 members with a wide range of financial products and services designed to foster financial well-being and community growth. Driven by a commitment to innovation and continued growth, East Coast Credit Union is seeking a Vice President, Information Technology & Innovation to play a key role leading organization-wide IT operations and service excellence, data and digital transformation, and high-quality project management practices.

Reporting to the President & CEO, the Vice President, Information Technology & Innovation (VP) is a strategic leader responsible for driving technological transformation and operational excellence across the organization. A key member of the executive team, the VP will provide leadership in IT governance, cybersecurity, regulatory compliance, and digital transformation while fostering a culture of service excellence, innovation and continuous improvement. The VP plays a crucial role in shaping and executing the organization's data and digital strategy, ensuring the seamless integration and implementation of innovative solutions and emerging technologies that enhance business performance, member and employee experience.

With a focus on aligning technology initiatives with the organization's strategic objectives, the VP will oversee the implementation of systems, optimize IT operations, and drive process efficiencies and responsible AI adoption to maintain a competitive edge. This role involves building strong partnerships with internal and external stakeholders, ensuring effective vendor management, and championing change management efforts to support evolving needs. Through strategic vision, the VP will play a pivotal role in shaping the future of the organization' by championing cutting-edge technology, data-driven decision-making, and a commitment to exceptional member service.

The ideal candidate brings a minimum of 10 years of senior leadership experience in information technology, innovation or continuous improvement efforts, preferably within a credit union or financial services environment. They have project management acumen and a proven track record of fostering and supporting high-performance teams through coaching, development, and accountability. They support corporate-wide initiatives, champion innovation and process improvement, and foster a diverse and inclusive culture. They bring a collaborative communication style and are a natural relationship-builder with stakeholders of all levels.

East Coast Credit Union fosters a collaborative and high-performance culture where employees are empowered to make an impact. Recognized as one of Canada's Most Admired Corporate Cultures (2023) and the inaugural Nova Scotia Works Employer Inclusion Award recipient (2024), East Coast Credit Union is committed to creating an inclusive, equitable, and welcoming workplace for all.

To learn more about East Coast Credit Union please visit: https://www.eastcoastcu.ca/

Royer Thompson is committed to presenting a diverse and inclusive roster of candidates to our clients. We welcome and encourage applications from the following underrepresented groups: Indigenous persons, racially visible persons, persons with a disability, women, and persons of a minority sexual orientation and/or gender identity. If you are a member of one of these underrepresented groups, we invite you to self-identify on your cover letter or resume.

We provide accommodations to applicants with disabilities. If you require accommodation(s) to participate in the application, interviewing or selection process, please contact Edgarson at [email protected].

Please submit a combined resume and cover letter online by clicking "Apply For." For further information about this opportunity, please contact Greg Dickie at [email protected] or Erica Pirnie at [email protected].

Royer Thompson is a Canadian executive advisory firm focused on capturing the full potential of people in pursuit of leadership and organizational excellence.