This is a hybrid position, and the successful candidate will be asked to work at head office in Saint John regularly based on the schedule.

The team at WorkSafeNB is passionate about promoting health and safety in New Brunswick workplaces. We strive to make New Brunswick the safest place to work. However, injuries do occur, and when they do, we are committed to providing caring recovery and return to work services, benefits, and compensation to injured workers and their families. Culture is the heartbeat of the organization. The stronger it is, the further we go! Selected by our employees, our WorkSafeNB values shape our culture. We put our values of Accountability, Collaboration and Trust into ACTion. We demonstrate accountability by taking pride in and ownership of our work so we can take care of our clients and other New Brunswickers. Through collaboration, we build strong partnerships and innovate to achieve better outcomes. Trust guides our organization; we lead and listen with empathy and embrace diversity, inclusion and belonging. These ACTions shape us.

WorkSafeNB is accepting applications for full-time (permanent and temporary assignments) and part-time (temporary assignments only) English and Bilingual positions for the role of Document Processing Clerk.

Reporting to the Team Lead, Document Processing, you will perform the necessary daily functions and tasks associated with the processing of incoming, outgoing, and internal correspondence/mail for WorkSafeNB clients and employees.

Your key areas of responsibility include:

• Preparing and scanning documents for electronic imagining.
• Coding and indexing source documents for the purpose of identification within an electronic file and to ensure data accuracy as it relates to the job function.
• Ensuring that corrections and the transfer of documents from one master claim file to another are carried out according to standards.
• Creating and registering new claims through proper identification and data entry.
• Expediting missing information on source documents.
• Ensuring imaged documents meet the required standards and to take appropriate action when the standards are not met.
• Providing back up for WorkSafeNB's mailroom.
• Searching and retrieving microfilm files upon request.
• Providing back up for claims inquiry toll free line.

You embrace our Core Competencies:

• Accountability
• Collaboration
• Adaptability
• Client-Focused Service

You as the ideal candidate must possess the following qualifications:

• A high school diploma as a minimal educational requirement.
• Knowledge of MS Software particularly MS Word.
• Must have proficient typing abilities.
• Excellent communication skills.
• Knowledge of medical terminology, experience in operating electronic office equipment, and knowledge of filing systems is an asset.

Written and spoken competence in English is required for some opportunities; written and spoken competency in English and French is required for others.

Pay Scale $22.26 per hour.

Benefits will vary depending on the type of position being considered (permanent or temporary)

This is a hybrid position, and you will be asked to work at head office in Saint John regularly based on the schedule. You may also be required to attend occasional in person meetings. For these reasons, working from outside the province of New Brunswick, or country, is not permissible.

If you are interested in pursuing this opportunity with WorkSafeNB, please apply online at www.worksafenb.ca by February 27, 2025.

Applications for this competition may be retained to fill similar future vacancies for a period of up to one year.

We thank all those who apply however only those selected for further consideration will be contacted.

For more information about WorkSafeNB, or this and other employment opportunities, please visit our website at worksafenb.ca.

Privacy Statement

In New Brunswick, the Right to Information and Protection of Privacy Act (RTIPPA) and the Personal Health Information Privacy and Access Act (PHIPAA) protect the privacy of your personal information. The RTIPPA applies to personal information gathered, used, disclosed and maintained by WorkSafeNB and identifies specific rights that you have with respect to your personal information including the right to access it. By submitting your application, you agree that the personal information you are providing in this application is disclosed for the purpose of WorkSafeNB assessing your candidature in the staffing process. You also agree that WorkSafeNB may use your personal information for statistical purposes.

WorkSafeNB has safeguards in place to protect the security of your personal information, including a combination of physical, technological and administrative security measures appropriate to the sensitivity of the information. If you are the successful candidate, the personal information you have disclosed will form part of your personnel file and be retained in accordance with existing laws. If you are not the successful candidate, your personal information will be retained for three years.

If you have further questions about WorkSafeNB's administration of the RTIPPA and PHIPAA you can contact our privacy officer at 1 800 999-9775.