Title : Advisor, People Services

Employee Working Location : Partially Virtual / Hybrid (Montréal, QC)

Employment Status : Temporary Part-time (2 Months)

Salary Band : $62,000 - $67,000 / year

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

Responsibility 1 - Workforce planning and recruitment

• Collaborate on forecast analyses of workforce needs to ensure optimal resource planning.
• Maintain and update a list of personnel available for deployment.
• In collaboration with Operations and People Services Business Partners, develop and maintain skills profiles for various positions to meet operational needs.
• Assist in developing position profiles, job titles, contracts and responsibilities associated with the RIUSC mandate.
• Manage personnel availability and assignments based on operational requirements.
• Maintain ongoing communications to ensure the list is up-to-date and that personnel is prepared to respond to urgent or specific needs.
• Carry out staffing in collaboration with the national Talent Acquisition team and managers.
• Liaise with temporary employment agencies.
• Analyze the staffing process and make recommendations.
• Collaborate on implementing personnel engagement and retention initiatives.

Responsibility 2 - Onboarding and orientation

• Coordinate new employee onboarding in collaboration with Shared Services and the management team.
• Meet and greet new employees.
• Train employees on how to use the time management software and employee portal.
• Keep the orientation tracking file up to date.
• Monitor trial period.

Responsibility 3 - Payroll

• Send payroll documents to the national Compensation team in a timely manner.
• Collaborate with the national Compensation team as required.

Responsibility 4 - Labour relations

• Develop in-depth knowledge of the organization, its departments, as well as their roles, challenges and objectives.
• Serve as a point person for employee questions about internal programs and policies, as well as current collective agreements.
• Ensure People Services policies, standards and procedures are applied appropriately to ensure they align with the mission and principles of the Red Cross and comply with legal requirements.
• Provide advice on the general interpretation and application of People Services policies and current collective agreements.
• Conduct exit interviews and keep the statistical file up-to-date.
• Participate in People Services development projects as required.
• Analyze disciplinary issues.

Responsibility 5 - Training and development

• Coordinate internal and external employee training and information sessions.
• Share information on People Services programs.
• Oversee the HR training and development program to meet the organization's strategic objectives and comply with Bill 90.
• Maintain the training tracking file and liaise with the national Learning & Development team.
• Ensure collaboration with the national Shared Services team to ensure that procedures and tools are developed and aligned.

What we are looking for :

• University degree in human resources management or industrial relations; a combination of education and experience may be considered.
• Minimum three years' experience as a generalist in a unionized workplace.
• Experience in a non-profit organization or SME an asset.
• CPHR membership or pending membership an asset.
• Must be committed to the Fundamental principles of the Red Cross Movement and model the core competencies of the Canadian Red Cross: team excellence, service excellence, accountability and results focused.
• Ability to work independently with minimal supervision, meet tight deadlines, and manage time effectively.
• Experience and confidence managing a variety of projects simultaneously in a fast paced environment.
• Ability to process highly confidential and sensitive information.
• Strong MS Office skills, including Word, PowerPoint, Visio and Excel.
• Strong skills in using HR information systems, Microsoft Dynamics and Taleo an asset.
• Fluency in French and English is mandatory.
• Excellent verbal and written communication skills in French and English.
• Logical, resourceful, process-oriented and detail-oriented.
• Demonstrated interpersonal skills (tact, diplomacy, etc.) and ability to build strong relationships with representatives at different levels.
• Strong ability to synthesize information, analyze data and summarize.
• Demonstrated ability to balance competing priorities of diverse groups and clients in a changing environment.

Working conditions :

• This is a hybrid working position.
• Non-traditional work hours may be required during emergency responses.
• Short-term travel to various offices in Quebec and across Canada may be required.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment

Salary Band:
$ 62,000 - $ 67,000