Req Id: 421854

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

As part of Bell Canada's Business Market segment, the Business Continuity Senior Advisor has overall responsibility for supporting our customers' business continuity in compliance with contractual obligations. You act as a reference and contact person for your unit, your work teams, and your dedicated customers.

Your role includes testing established plans that ensure the availability of management infrastructure required for IT recovery. You perform functional supervision and coordinate the parties involved in accordance with the set schedule. You ensure the quality of deliverables, the performance and engagement of the team of contributors. You contribute to the resolution of complex problems that require analysis and mastery of the environment under your responsibility. The Business Continuity Senior Advisor must interact with various stakeholders working in complementary areas of expertise. Therefore, mastery of interpersonal skills is essential.

• Governance

• Participate in the maintenance of the business requirements roadmap
• Maintain the continuity plan for all management infrastructures post-project
• Participate in the service transition and delivery of large, complex projects
• Help to integrate various recovery strategies following a disaster (DR, Disaster Recovery) in the overall architecture
• Understand the changing IT market and how it translates to the company
• Participate in IT governance milestones
• Recommend upgrades and improvements to maintain an optimized business continuity/DR strategy.

• Coordination/Operational Responsibilities
  • Provide leadership and technical advice on business continuity practices
  • Participate in the planning and carrying out of DR operations on the management infrastructure
  • Produce a post-operation report with detailed activities, action plans and problems
  • Participate in the resolution of related incidents/problems
  • Single point of contact and available for assistance 24/7, 365 days a year, related to business continuity/DR for the customer
  • Provide leadership in proactive approaches to eliminate problematic trends
  • Develop and present an analysis of trends and proposed action plans to internal/external stakeholders
  • Demonstrate an interest in acquiring technical and commercial knowledge from one or more customers
  • The ability to work in a fast-paced, dynamic and constantly evolving environment
  • Promote and identify opportunities for organic growth
  • Provide the customer with an excellent business relationship and ensure the customer's satisfaction.

• Business, Engineering university degree, or equivalent with 10+ years experience
• Minimum 10 years experiences in:
  • Providing technical leadership and developing performance, capacity and scalable architectures
  • Effective deployments of large / complex Information & Communication Technology (ICT) solutions
  • Communicating effectively to technical and executive stakeholders

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Verdun
Work Arrangement: Hybrid
Application Deadline: 02/17/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.