Req Id: 422057

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Join our dynamic Operational and Professional Services team as Senior Manager, Network Operations and Security! This position offers a challenging opportunity for an experienced and highly skilled professional. The successful candidate will be responsible for leading and overseeing our network and security infrastructures, ensuring the performance, security, and scalability of our on-premises environments. In addition, he or she will be responsible for ensuring the availability, performance, and security of the network infrastructure, while leading a technical team.

• Lead the day-to-day network and security operations of our infrastructure, including monitoring, troubleshooting, and optimizing performance in various environments
• Lead a team of professionals, providing mentoring, performance management and skills development
• Ensure the support and evolution of central infrastructure and services to customer sites, including the management of upgrades and obsolescence
• Ensure business continuity and disaster recovery planning
• Implement and manage change management processes to minimize service disruptions and ensure network stability
• Manage relationships with network service providers and technical service providers
• Monitor network performance and infrastructure security, proactively identifying and resolving issues
• Develop and maintain technical documentation related to network configurations, firewalls and management tools
• Responsible for in-depth analysis of security logs and network events to identify potential threats
• Contribute to the definition and implementation of the company's security policies

• Bachelor's degree in computer science, computer engineering, or a related field
• Minimum of five years of experience in network operations and security management, including team management
• Experience in project management and business continuity management
• Knowledge of LAN, WAN, WiFi, Security (Firewalls, VPN, IPS/IDS), including configuration, management, and troubleshooting
• Familiar with Cisco and Fortinet manufacturers, certification an asset
• Understanding of dynamic routing protocols and network monitoring tools
• Knowledge of ITIL best practices for IT service management
• In the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada

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#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Quebec City
Work Arrangement: Hybrid
Application Deadline: 02/16/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Quebec City

Bell, one of Canada's Top 100 Employers.