Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Communications

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Team Overview

Corporate and Public Affairs (CAPA) delivers best-in-class external and internal communications to help differentiate TD in the market and elevate our brand. We deliver on CAPA's mission to inspire and connect our customers, communities and colleagues through communications, conversations and advocacy that enrich lives, drive business outcomes, and enhance our brand.

Role Overview

We are looking for a professional communicator to help tell the Bank's story and bring our purpose to life. The successful candidate will plan, develop and deliver engaging content for our Transformation, Enablement and Customer Experience (TECE) businesses with a focus on supporting customer-focused internal and external communication programs that spotlight our brand, advocate for our customers and engage our audiences.

Responsibilities:

• Work closely with business partners and CAPA colleagues to develop and execute on comprehensive media relations and internal communications strategies showcasing and elevating Marketing; North American Customer Operations; Strategy, Change and Operational Excellence and other functions within TD's TECE business.

• Create impactful and meaningful communication materials including press releases, articles, media pitches, and announcements all with the aim to engage customers, colleagues and enhance our brand.

• Support and develop creative campaigns across earned, owned, and paid platforms, elevating TD's customer-focused leadership voice, engage colleagues, and extend our brand.

• Lead communications for signature national programs, working in collaboration with teams across CAPA to effectively tell our story, and support communications plans and materials for colleague engagement programs.

• Build relationships with media, influencers, spokespeople and other stakeholders to identify proactive opportunities and manage media requests, identifying opportunities to connect our brand within our communities.

• Champion storytelling through digital channels partnering closely with our Digital Content team.

• Develop and sustain metrics for monitoring and continuous improvement of communications.

• Work collaboratively with agency partners.

What you bring to the role:

• A minimum of 5-7 years of experience in corporate communications or agency communications environment.

• Experience developing and executing innovative communications plans to effectively drive results.

• Track record in both proactive and reactive media relations.

• A passion for storytelling, with exceptional writing skills and a strong command of language.

• Critical thinking and sound judgment applied to a variety of situations and scenarios.

• Relationship management skills, with experience managing agency relationships and providing communications counsel and issues management to business partners and leaders.

• Thrive in a fast-paced environment delivering success both independently and collaboratively with colleagues across the bank.

• Undergraduate degree or PR/marketing/corporate communications certification, designations, or equivalent preferred.

• Digital fluency and demonstrated experience using social media for corporate clients.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet