Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$52,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

Global Operations and Business Services is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. Our dynamic team is divided into four main functional areas: Capital Markets, Financing Operations, Payment and Correspondent Banking Services and Business Services.

The Global Operations team partners with the front office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions across the trade lifecycle. The team is heavily involved in new product initiatives and process improvements to streamline our support model. They take great pride in ensuring controls are being continuously reviewed and updated while focusing on the customer at every point of contact.

If you are industrious, collaborative, innovative, and enjoy visionary thinking, while also maintaining a commercial view on the market, joining our team could be an ideal opportunity for you.

Role Details:

The primary accountability of the role is to perform all daily processing activities for more complex and advanced reconciliations, ensuring the data reconciled is complete and accurate, and follow up on any issues with data delivery. In addition, identify patterns where manual matching is occurring and advance ideas to build automation rules where possible.

Your high energy and desire to invoke change will enable you to find creative solutions that not only optimize the efficiency of existing processes but also improve employee engagement and satisfaction.

As a member of the Reconciliation Services team, you have a unique opportunity to positively impact the future state of vital control function within TD Securities. By Innovating With Purpose, you will support, enhance and ultimately augment our existing Reconciliations team's process, mandate and efficiencies.

Job Accountabilities:

The position reports to the Team Manager, Reconciliations and is responsible for:

• Performing all daily processing activities for more complex and advanced reconciliations, ensuring the data reconciled was complete and accurate, and follow up on any issues with data delivery.

• Identify patterns where manual matching is occurring and advance ideas to build automation rules where possible.

• Identify risk and follow up on aged and high value breaks and escalate to ensure prompt resolution.

• Ensuring that break escalations are completed and kept on record.

• Escalating processing issues where necessary to ensure a high level of service is maintained.

• Working with project teams, to develop, maintain and test reconciliation between multiple sources of data.

• Adhere to Service Level Agreements and internal service delivery standards.

• Identifying opportunities to improve service delivery, mitigate risks and support process improvement initiatives.

• Assisting in analysis, development, testing and implementation of operating and process improvements.

• Ensuring that reconciliation procedure documentation is prepared, complete, and accurate and properly reflects ongoing reconciliation activities.

Job Requirements:

• Ability to think conceptually ("out-of-the-box") and exercise good business judgement and problem-solving skills.

• Ability to thrive in a fast paced, dynamic, detail oriented, sometimes ambiguous environment.

• An ability to grasp and translate technical concepts, think independently and a high degree of initiative required to present options in resolving issues.

• Ability to manage tight deadlines, multiple tasks, and adapt well to changing priorities.

• Knowledge of capital markets, their functions and processes.

• Escalate key operational/reporting/process issues as necessary.

• Experience with RCM or other reconciliation platforms would be an asset.

• Have a mindset of critical thinking, business analysis and understanding the needs of colleagues

• Ensure processes utilized are effective and efficient – collaborate with impacted groups to ensure we are offering integrated Access Control service delivery

• Develop and maintain necessary functional expertise to deliver expected level of service

• Capability to execute processing responsibilities involving one or more of the following:

  • non-standard processing environment

  • multiple step transactions

  • several systems or applications

  • a combination of manual and automated environments

  • multiple jurisdictions (currencies, time zones)

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet