Service New Brunswick

Pay Band 6 / Senior Business Systems Analyst

R85-2024/25-694

Open Competition - 13171

Fredericton

Service New Brunswick (SNB) is seeking a Senior Business Systems Analyst to join the Business Application Services (JPS) Branch within the Technology Services Division supporting the Department of Justice and Public Safety.

Who are you?

• You are client-centric and passionate about delivering exceptional service.
• You demonstrate initiative and are adaptable, organized and solution oriented.
• You naturally gravitate towards a systemic view of situations that privileges â??big pictureâ?? thinking.
• You are an effective communicator and collaborator.

What will you be doing?

Reporting to the Manager of Business Application Services (JPS), the Senior Business Systems Analyst will be part of a team that will deliver application services for a suite of business applications used by staff across the province.

Your responsibilities will include but are not limited to:

• Manage/plan/track multiple application development projects using:
  • Project charters, scope, expectations,
  • Schedules, budgets, milestones,
  • Project Deliverables and documentation, along with regular status reports,
  • Business/technical requirements and traceability matrices,
  • Planning and leading project meetings, change management, risk mitigation, problem escalation, etc.
• Elicit business and system requirements from Product Owner, subject matter experts, and other stakeholders into documents such as business requirement documents, gap analysis, application process flows, technical specifications, MoSCoW, user stories, etc.
• Provide advice/direction to clients on business solution options that will meet their needs, goals, and objectives.
• Assist in evaluating and planning software implementation and integration with other systems.
• Provide recommendations for solutions and participate in solution development activities including planning, design, procurement/development, testing and implementation.
• Assist in the design of new business applications. (Screen layouts, user flows, tool tips, error messages, etc.).
• Engage and maintain communications with all stakeholders (business team, application support team, DBAs, software vendors, other GNB business/IT areas, other jurisdictions, etc.) to ensure successful project implementation.
• Lead and manage project teams throughout the development lifecycle using the Agile methodology.
• Provide guidance/training/coaching/mentoring to build a strong Agile team.
• Grow Agile practices and use of tools within the team to promote continuous delivery.
• Assist in development and scoring of project related request for proposals (RFPâ??s) issued by Procurement.

What do you need to be successful?

ESSENTIAL QUALIFICATIONS:

• A university degree of four (4) years in Computer Science, Computer Engineering, Business or related discipline and a minimum of six (6) years of related experience.
• Experience managing development projects of various sizes.
• Experience developing and documenting business requirements, system design, and system specifications.
• Experience working with large software systems consisting of web interfaces, client-side interfaces, and multiple integration points.

Subject to the response to this competition, an equivalent combination of training and experience may be considered, or the required years of experience may be increased.

Written and spoken competence in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Ability to Use Microsoft Office Technology, Software and Applications
• Sound knowledge/experience of AGILE Methodologies
• Experience with Azure DevOps
• Exceptional writing skills with emphasis on producing professional quality deliverables.
• Excellent communication and organizational skills
• Proven ability to diagnose root cause that impedes teams' efficiency and find innovative solutions to problems.
• Leadership skills to mentor, motivate and provide guidance to project personnel.
• Experience with the application development lifecycle.
• Business Analyst Certifications such as IIBA-CBAP, PBA-PMI, IQBBA or equivalent.
• Current Project Management Professional (PMP), Certified Associate in Project Management (CAPM), PMI Agile Certified Practitioner (PMI-ACP), or PRINCE2 designation.
• Experience developing and scoring a RFP.

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS:

• Periodic weekday evening and weekend work hours will be required.
• Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

• Project Management
• Written Communication
• Specialized Subject Matter Expertise and Knowledge
• Planning and Organization Skills
• Presentation Skills
• Ability to Use Office Technology, Software and Applications

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Written Communication
• Planning and Organizing Skills
• Specialized subject matter expertise and knowledge

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $75,478 - $100,412 annually â?? Pay Band 6 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via the online portal by using the â??Apply Onlineâ? button, to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by February 12, 2025

In the unlikely event that you experience technical difficulties or are unable to complete your application online, you can submit your application documents by mail at the below address.

This competition may be used to fill future vacancies at the same level.

Service New Brunswick

Human Resources

850 Lincoln Rd

PO Box 1998

Fredericton, NB E3B 4Z7

Telephone: (506) 457-3580

We thank all those who apply, however, only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

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