Req Id: 421973

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Under the responsibility of the team leader - Corporate Accounts Receivable, you will be responsible for treating Bell Mobility accounts and for collecting outstanding invoices. You will work
in collaboration with your Corporate Accounts receivable team as well as both the Corporate Client Care teams and Sales groups at Bell Mobility.

• Show initiative and rapid decision-making skills in order to negotiate payment arrangements with our Corporate clients
• Address the needs of our clients " Accounts Payable" to facilitate their prompt payment of any outstanding amounts
• Compile and distribute reports on high risk accounts
• Prepare reconciliations for Corporate accounts as required
• Propose processes which align with our win-win concept
• Establish and maintain harmonious and professional contacts with Account Executives and
• Corporate Client Care representatives
• Facilitate quick resolution of client disputes in order to get paid

• 1 year experience in a call center (experience in Accounts receivable would be an asset)
• Quickly adapt to situations, in particular during contacts with clients
• Strong decision-making abilities
• Basic level experience with Microsoft Excel
• Demonstrate strong client care awareness
• Proven written and oral communication skills in both English and French
• Bilingualism required:(Maintaining professional relationships with French & English speaking stakeholders across Canada is critical to this position)
• Maintain an excellent quality and attain all objectives
• Strong negotiation skills
• Dynamic, motivated, autonomous, flexible and creative
• Ability to work under pressure with minimal supervision and within tight deadlines
• Good interpersonal skills, candidate must have a strong sense of team work
• Excellent attendance record

• This position offers 37.5 hours per week
• The requested availability is Monday - Friday 8:00 am – 7:00 pm and according to the business needs to meet the objectives of the team or of the department

#IND2025

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Non Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Verdun
Work Arrangement: Remote
Application Deadline: 02/12/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Verdun

Bell, one of Canada's Top 100 Employers.