Req Id: 421834

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

The incumbent will join the Digital Transformation Office (DTO) architecture team as Solution Architect (SARC) for the Security, Managed Services (MS) and Cloud domains. This role is pivotal for project delivery, ensuring the charter is clear and complete, providing inputs to the project scope & boundaries, developing the Integrated Conceptual Solution (ICS) with our internal/external partners, and providing recommendations/approaches for the project. Primary focus of SARC is to make people and processes within the organization more effective by ensuring project implements optimal end-to-end solution with the end goal of improving customer experience.

Reporting to the MS Business Transformation & New Product Delivery Director, the incumbent will have to contribute in several phases of the project delivery such as planning, design, conception and implementation with different levels of involvement from project to project. For the transformation and new product delivery programs, the SARC will establish a vision and roadmap that interlock with the other domains in order to continuously improve customer service experience by leveraging different opportunities to move towards target architecture.

• Establish and maintain architecture vision, strategy and roadmap for the MS domain
• Participate to the project planning sessions, project status meetings/scrums and lessons learned
• Provide recommendations for project delivery approach (phasing, scoping, synergies and dependencies between initiatives, etc.)
• Facilitate working sessions to develop Integrated Conceptual Solution that encompasses Product, Information Technology (IT), Technology Development (TD), Network and Operations sub-components
• Manage assessment for cost, resources and systems impacts related to project
• Ensure integrity, coherence and optimal performance of our end-to-end solutions
• Take charge and lead resolution of complex problems that may require changes to end-to-end solution

• 5 years' experience developing/maintaining Business/Domain Architecture; experience in analysis or strategic planning of activities
• The ability to assimilate and correlate disconnected documentation and technical drawings, and articulate their collective relevance to the organization and to high-priority business issues
• Good knowledge of Managed, Security, Contact Centre, Hosted Services, Cloud, etc.
• Good knowledge of surveillance and monitoring platforms supporting service assurance
• Strong understanding of full stack managed IT Operations including effective use of tools (cloud native and other)
• Team oriented who is able to work effectively at all levels of an organization with the ability to build bridges with technical & non-technical teams and influence others to move toward consensus
• Strong hands-on technical skills, an analytical problem-solving mindset, ability to deal with ambiguity, delivery focus and client-orientation
• Excellent communications skills (written, oral) and the ability to communicate appropriately at all levels of the organization is required
• Proficiency in collaboration tools

• Undergraduate degree in Science, Technology, Engineering, Math or equivalent experience
• Experience in Agile environment is desirable
• Knowledge of data Networking technologies (routing, switching, firewalls, SDWAN)
• Experience with cloud (AWS, GPC or Azure) infrastructure at scale
• Knowledge of IoT technologies
• ITIL, Networking, Cloud certifications are assets

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Quebec : Verdun || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 02/12/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, QC, Verdun

Bell, one of Canada's Top 100 Employers.