Housing Officer
Cape Breton District
Location: Sydney, Nova Scotia
Type of Employment: Permanent, Full-Time
Union Status: CUPE Local 4840
Competition # CB 25003
Closing Date: 05 February, 2025

About Our Opportunity

Reporting to the Supervisor, Client Services, the Housing Officer plays a high-value operational role for the organization by having direct impact on multiple key performance measures and processes including, wait list management, vacant unit turnaround, tenant selection, and unit marketing.

• Grade 12 or high school equivalent plus two years post-secondary training related to the position and three years' related experience or an acceptable combination of training and experience.
• Familiar with the Residential Tenancies Act and Housing Authority policies and procedures.
• Intermediate to advanced knowledge of desktop software including Microsoft Office and
• Yardi Property Management software.
• Excellent organizational skills to monitor, track and follow-up a high volume of client accounts.
• High level of motivation and the ability to work with little supervision.
• Excellent judgment and strong communication skills to communicate verbally and in writing with a diverse tenant population and provide written reports and recommendations to the Supervisor, Client Service.
• Ability to exercise tact and discretion when questioning and dealing with client inquiries, requests and submissions that are sensitive and confidential in nature.
• Ability to remain calm when provoked or when placed in stressful or emotional situations.
• Possess a valid Nova Scotia driver's license with access to a reliable vehicle for work purposes.

Assets

• Possess current Emergency First Aid and WHMIS certifications.

Competencies required at this level of work are Communication, Safety Minded, Attention to Detail, and Team Oriented.

If you are a team player, who is passionate about improving the lives of Nova Scotians, you are the candidate we are looking for to join our team. We will assess qualifications using one of more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks. Offer of employment is conditional upon the completion of all applicable background checks, the results of which must be satisfactory to the employer. Checks may include one or more of the following: criminal background checks, driver's abstract, and confirmation of education credentials.

Equivalency

An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Based on the employment status, eligibility and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

Classification: PR 4
Salary Range: $25.60 - $31.60 hourly
Work Week: 35 hours

Note: This is not a Civil Service position.

We are committed to employing staff who are representative of the diverse community we serve. If you are a member of one or more of the following designated groups, you are encouraged to self-identify on your cover letter or resume: Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your application.

To Apply

Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.

Our preferred method of applying is through Career Beacon.

Submissions must be received by Midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted.