Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for Employees and customers alike.
Steele Auto Group is excited to announce that Steele Buick GMC is under new management and growing! Are you ready for an exciting opportunity to advance your career in a fast-paced, team-oriented environment? We are looking for dedicated, motivated, and energetic individuals with a strong work ethic to join our team, as we build a stronger, more cohesive team!
Steele Buick GMC Collision is looking for a Body Shop Manager to join our team today!
As the Body Shop Manager with Steele Buick GMC Collision, you will be responsible for overseeing daily operations, leading the team, and ensuring top-quality collision repairs. If you are an experienced leader in the automotive collision repair industry with excellent organizational and team management abilities, this role provides an exciting opportunity to thrive in a fast-paced environment and drive the success of our shop!
Wage commensurate with knowledge, skills, and experience.
Steele Auto Group is dedicated to ensuring a seamless transition for successful candidates relocating from outside the area. Relocation assistance of up to $7,500 is available for the successful candidate moving from outside Atlantic Canada.
Responsibilities include but are not limited to:
- Manage daily operations, ensuring a positive work environment and excellent customer experience.
- Maintain strong relationships with insurance agents, dealerships, and fleet accounts.
- Inspect vehicles and assist with damage appraisals.
- Inform customers about the repair process, insurance claims, payment, and delivery timelines.
- Keep insurance adjusters, staff, and customers updated on repair status; handle supplements and negotiations with insurers.
- Ensure compliance with insurance partner guidelines.
- Monitor repair progress, safety procedures, and equipment use.
- Oversee OHS program and safety audits.
- Inspect completed repairs, explain warranties, and ensure quality control.
- Assign tasks, review work orders, and verify work quality.
- Address customer complaints promptly, according to dealership guidelines.
- Oversee parts ordering and maintain relationships with dealers and suppliers.
- Facilitate and arrange technical training for employees.
- Monitor and maintain equipment, recommending purchases as needed.
- Ensure cleanliness of work and customer areas.
- Hire, train, motivate, and manage body shop staff, fostering positive communication and culture.
- Monitor financial performance, including expenses, revenue, productivity, and budgeting.
Experience/Skill Requirements:
- Minimum 3 years of management experience as a Body Shop Production Manager or in a collision repair facility.
- Prior experience as a collision estimator or insurance appraiser.
- Proficiency in Estimating Software (Audatex and Mitchell) is an asset.
- PBS software, I-CAR or other industry training is preferred.
- Able to work independently with minimal supervision.
- Adaptable and flexible in a constantly changing environment.
- Strong tact, diplomacy, and ability to interact with all levels of personnel.
- Highly organized, capable of managing multiple tasks simultaneously.
- Strong problem-solving, analytical, and decision-making skills.
- Able to multi-task in a fast-paced environment.
- Ability to prioritize and plan work independently.
- Excellent communication skills (reading, writing, speaking, and listening).
- Able to train and motivate the production team.
- Demonstrates professional leadership abilities.
- Valid driver's license with an insurable driving record.
Why Steele Auto?
- Competitive Compensation: Enjoy a comprehensive compensation package with an annual wage review to ensure you're always rewarded for your hard work.
- Flexible Health & Dental Plans: Choose from 6 cost-shared options designed to meet your unique needs.
- Enhanced Benefits: Access Telehealth, Mental Health Support, and Employee & Family Assistance Program (EFAP) for your well-being.
- Retirement Savings Plan: Secure your future with employer matching contributions—up to 4% after 5 years, increasing to 5%.
- Career Growth & Development: Unlock opportunities for career advancement and professional development within a supportive team and thriving organization.
- Exclusive Employee Discounts: Save on vehicle purchases, parts, and services across all our locations.
- A Safe & Inclusive Environment: Work in a dynamic, inclusive culture where safety, respect, and collaboration are at the core of everything we do.
Why Choose Steele Auto Group?
Steele Auto Group is more than a workplace—it's a community where your skills are valued, and your potential is limitless. We prioritize internal promotion and believe in growing our talent from within. Every team member contributes to our success, and we're committed to providing a fair and inclusive opportunity for all applicants.
Join our team today!
If selected for an interview, please let us know if you require any accommodation throughout the recruitment process. To discover more about our company, our values, and the opportunities we offer, visit www.steeleauto.com.
We look forward to meeting you!
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