Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description

The Information Security Specialist will be responsible for building and leading the Business Continuity Management Plan across Protect Operations functions of Cyber and Fraud Threat Management and Physical Security and will be an integral member of the Protect Operations Strategic Services team that is accountable for the overall Protect Operations strategic and critical reporting functions, providing standardized operations and change processes from intake to implementation.

In addition to working with our core functions of Cyber, Fraud and Physical response and operational teams, this role is a part of the Strategic Services team who support the 24x7, Always-on capabilities to protect against real-time threats to TD working alongside partners in Protect Platform. This pillar drives the coordination of initiatives and project delivery coordination. Strategic planning and recommendations for new projects and transformative activities, advisory, policy, change management, project management and operations. Strategic partnership facilitation by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage operations area and clarifies scope of accountabilities while influencing and aligning others as needed. Integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership. Provides forecasts programs/initiatives and demand, and coordinates prioritization of the portfolio/initiatives with key stakeholders. The pillar also supports with advanced level of financial and strategic acumen to provide insight on strategy development and execute effectively on a broad range of key business management activities.

This individual will be a part of the team that is responsible to lead the Business Continuity Planning and other Compliance requirements across Operational teams , track manage deliverables to be Green compliant (Plans/Call Tree, BIA, Tabletop, Test Scenario, Approval & Review) and consistently review business impact activities, document response plans, identify control gaps and opportunities, identify lessons learned and best practices, and ensure their appropriate remediation/incorporation into the necessary controls, processes, within the teams. The individual will also create, plan and execute the test scenario to completion for yearly compliance and be the main point of contact for business impact related crisis coordination and reporting. At times the individual will also work on compliance initiatives, responding to regulatory or audit requests or information for reporting to stakeholders. The mandate of this role as a part of the team is consistent with general regulatory requirements and industry best practices/standards is developed, maintained and adhered to across the Enterprise. Enterprise Business Continuity Management ensures that an auditable governance framework, consistent with general regulatory requirements for BCM across our regions where we operate, is developed, maintained, and adhered to across the Enterprise, so that the Bank is appropriately prepared for, and can respond to unexpected disruptions to normal activities.

Responsibilities

• Manage and lead business continuity plans across Operations, facilitate to enhance standards and methodologies, supporting the design, facilitation and documenting of exercises and tests using meaningful scenarios.
• Develop and maintain business continuity plans for Operation's key functions, including incident response procedures, crisis management, and disaster recovery strategies.
• Periodically assist in the coordination of the Bank's enterprise crisis management protocol in response to a significant business disruption event impacting the Bank.
• Provide thought leadership and analysis and reporting on the outcome of exercises and incidents including the tracking of findings, issues, and associated action plans.
• Assist with the design, execute, and document exercises and tests of the Bank's incident/crisis management protocols and business continuity plans.
• Review and enhance the Bank's Standards and Guidelines for exercises and tests that align to regulatory requirements, industry standards and best practices.
• Collaborate with internal and external stakeholders to ensure the bank's business continuity plan aligns with their requirements.
• Stay current on emerging threats and industry best practices related to business continuity and disaster recovery.
• Monitor the external environment for potential threats and emerging risks and update the business continuity program accordingly.
• Provide training and awareness to employees on the business continuity program and educate them on their roles and responsibilities during a disruption.
• Stay up to date with industry best practices, regulations, and standards related to business continuity and risk management.
• Development and maintenance of appropriate guides, scenarios, information resources, templates, and other materials to support the effective and efficient execution of exercises and tests.
• Prepare Business Continuity reports and assist with creating executive or board presentations as needed
• Manage the bank's emergency notification system xMatters/PagerDuty for Operations, has knowledge of Merlin
• Highly developed relationship management, influencing and leadership skills.
• Must participate in 'on-call' manager duties (7/24 pager on rotational schedule) in support of the EBCCM Event Management escalation function

Experience

• 5+ years of experience with breadth of exposure to operations production and technology environment and/or various LOB environments within the financial services industry and/or Business Continuity Management industry.

• 5+ years of Project management experience, managing people and building new teams/processes and strong organizational skills.
• Reasonable depth of exposure/understanding of Business Continuity Management processes and best practices.

• Prior experience in Business Continuity Management practices and protocols, including in-depth knowledge of international BCM standards promoted by BCI and DR. and ISO
• A strong understanding of Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.),
• All aspects of the Bank's organizational structure and critical products and services, including the delivery mechanisms and IT associated with each, and the technical and operations infrastructure.
• Familiarity with various cyber security, fraud, physical technologies, and collaboration tools.
• Solid knowledge of IT and Operations Audit methodology
• Corporate Policies and Standards of TD and its operating subsidiaries
• Solid understanding of the Operational Risk Management methodology and CSA related requirements.
• Expert communications skills, both verbal and written.
• Ability to think critically, leverage an investigative mindset, and listen actively.

Preferred Qualifications

• 3/4-year degree in a related field (technology, security, risk management, finance)
• Industry certification in one or more of the following: BCI, PMI, CCSA, CISA, CA, CCSP, ISC, ITIL, CISSP, Sec+ or other relevant certifications.
• 5+ years managing projects of moderate to high complexity
• 2+ years risk management frameworks (NIST, RFM, COCO, COSO, ISO, ITIL, CMM, COBIT, etc.),

#LI-Tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet