Work Location:

Montréal, Quebec, Canada

Hours:

35

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

74 500 $/$74,500 - 111 700 $/$111,700 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As part of TD Insurance, the Data, Analyses, and Insights (DAI) group supports internal business partners by providing valuable insights and analyses.

Within DAI, the Claims & VMO Insights team is a trusted partner to executive, operational, and actuarial stakeholders such as Claims Operations, Vendor Management Office, Corporate Actuarial, Pricing, Product, Finance, and others. The team combines talent from actuaries, business intelligence analysts, and data specialists to provide business-specific insights and consultative support to our partners helping guide decision-making and strategic planning. Relied on to investigate emerging frequency and severity trends as well as performance measures on claims related contract such as Body shops, car rentals, clinics, etc, the Claims Insights team generates broadly distributed reporting on internal and external factors, providing in-depth analyses and detailed insights to partners supporting planning, forecasting, and frequency & severity management.

The Senior Business Insights Analyst is a key member of the Claims Insights – Vendor Management Office team. You will leverage your analytical and programing experience to deliver insights and analysis on a host of projects and initiatives. You will explore and optimize external vendor utilized by claims operations. You will develop and present a deep understanding of results while working on multiple complex analyses.

Key accountabilities

Under the supervision of the Manager of Claims Insights – Vendor Management Office:

• Contribute on key initiatives related to claims severity and vendor management (body shop, car rentals, clinics, etc.).
• Collaborate on end-to-end analytics solutions over a range of complexity: from the initial demand; to the delivery of reporting, analysis, or visualization; to the presentation of results and recommendations.
• Be comfortable interacting and collaborating with business partners across the organization on a regular basis.
• Develop and improve analytic tools and methods to support insight generation.
• Leverage visualization to clearly communicate insights and illustrate key trends and concepts.
• Serve as an authority on claims results and trends, putting analytics discoveries in broader context.
• Develop a holistic view of claims and the ability to speak to both actuarial and operational aspects.
• Participate in the timely delivery of recurrent analysis on claims frequency and severity results. Be able to summarize the results and explain the variances.
• Perform deep-dive analyses on claims results and communicate the results effectively.
• Proactive in the identification of issues, trends and opportunities arising from analysis and insights.

Requirements

• Bachelor's or master's degree in Actuarial Science, Mathematics, Statistics, Computer Science, or relevant discipline.
• Five (5) or more years of relevant work experience (Actuarial, Analytics, Business Intelligence, Data Analysis, Statistics, General Insurance Claims, or related fields).
• Strong programming skills (SQL, Python, R).
• Possesses sound judgement, an analytical mind, and demonstrated decision making capabilities.
• Highly developed problem-solving and analysis skills with consistent rigor in quality of work.
• Able to conceptualize technical problems to develop clarity and a global vision.
• Effective communicator with skills to present, teach, and persuade.
• Works openly and transparently in collaboration with business partners.
• Creative in finding new solutions to complex problems.
• Effective in managing multiple priorities with strong organization and time management skills
• Effective in a team setting and contributes to team spirit.
• Quick learner and able to adapt to change.
• Proficient with PowerPoint and Microsoft Excel.
• General Insurance experience or expertise is an asset.
• Claims experience or expertise is an asset.
• Knowledge of TDI Data Warehouse an asset.
• Demonstrates TD values.

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.