Position: Sales & Client Solutions Representative
Location: Saint John, NB
Company: TUCK Studio

About TUCK Studio:
Located at 115 Prince William Street, TUCK Studio is a premier furniture and décor store, renowned in Atlantic Canada for our unique interior decorating solutions and exceptional customer service. With twelve years of success, we pride ourselves on delivering high-quality products and memorable experiences to our clients.

Job Description:
Are you passionate about curating beautiful spaces, furniture design, and delivering excellent customer service? We're seeking a dynamic Sales & Client Solutions Representative to join our team. In this role, you'll be building and maintaining strong client relationships through exceptional service both in-store and online.

Key Responsibilities:

Sales & Customer Satisfaction:

• Deliver exceptional sales and customer service in the showroom, over the phone, via email, and through online platforms.
• Keep yourself informed about the latest products and brand updates from our suppliers.
• Support clients in choosing furniture and décor that complements TUCK's distinctive style and offerings.

Store Operations:

• Uphold an inviting store atmosphere by following visual merchandising standards, organizing furniture, designing displays, and performing light cleaning.
• Complete sales transactions and manage payments efficiently using Shopify POS systems.
• Support social media strategies and help with photography, as needed.
• Coordinate shipments, verify orders, unpack products, and organize deliveries effectively.
• Manage warranty claims and work with suppliers to resolve product damages.

Requirements:

• Strong communication and interpersonal skills.
• A passion for interior décor and furniture.
• Valid driver's license.
• Ability to lift and move furniture (with assistance).
• Retail sales experience.

Bonus Skills:

• Familiarity with Shopify POS systems.
• Proficiency in using social media platforms like Instagram, Facebook, and Pinterest.
• Strong writing skills.

What We Offer:

• Competitive starting wage: $18-$22/hour (depending on experience).
• 35-40 hour work week (Tuesday to Saturday).
• Comprehensive health and benefits package.
• Pension matching.
• Opportunity for career growth within a collaborative, supportive team environment.

How to Apply:
Email your resume and a cover letter explaining why you'd be a great fit for the TUCK Studio team to Heather Anderson, Director of Operations, at [email protected]. Please include "Sales & Client Solutions Representative Application" in the subject line. Applications must be submitted by January 29th, 2025, at 5 PM.

Please note:

• No phone calls, texting, or social media communication regarding this job posting.
• Only those selected for an interview will be contacted.
• All inquiries and applications will be kept confidential.