Operational Support
Campus Library Technician (TS8)
Education
Akerley Campus
Dartmouth, Nova Scotia
Department of Libraries and Learning Commons
Continuing Full-time Position: Commencing approximately February 3, 2025
Application deadline is 11:59PM, January 16, 2025
Competition No. 2425-417
Salary range: $43,468.12 to $50,612.22 annually
- The Campus Library Technician reports directly to the Manager, Student Services at the campus level with a central functional report to the Manager, Libraries and Learning Commons and day to day guidance from the Campus Librarian.
- This role plays a key role in the delivery of library and learning commons services, including, but not limited to, answering various levels of in person and virtual reference questions; supporting users in locating, accessing and using resources; providing technology and troubleshooting support; working cooperatively to ensure campus community information and learning support needs are being met; and actively promoting and supporting in the delivery of all Libraries and Learning Commons services, programs, initiatives and activities.
- You will support in collection maintenance; collect and maintain usage statistics and service data; and provide user education during all transactions.
- The position is responsible for using Novanet systems for registering library borrowers; circulation activities; providing document delivery and reserve services; and processing library materials and equipment for loan.
- You will collaborate with Central Libraries and Learning Commons on college-wide and consortia initiatives and participate in working groups, committees, and projects to advance library and learning commons services and meet required standards.
- As part of the Student Services team, you will support and participate in student events, such as Orientation, Get Started, Open House, and Convocation. This role supports NSCC students, employees, and alumni as well as external library borrowers within library consortia and the broader community.
Qualifications and Occupational Experience:
The minimum educational qualification for this position is a diploma in Library and Information Technology.
You have a minimum of one year (full time equivalent) of recent and related occupational experience in a library environment.
You possess strong demonstrated experience with library applications, including library services platforms (ideally Novanet and Alma LSP) and discovery services (ideally Primo); online databases; internet resources; LibApps (e.g., LibGuides).
Experience in an academic library is considered an asset.
Experience with Novanet systems is considered an asset.
You have strong demonstrated computer literacy skills including the Microsoft Office Suite, MS Teams, and email.
Copyright and open educational resources (OER) experience is considered an asset.
Experience with assistive technology e.g., alternate format texts (AFTs), text-to-speech software, accessibility features in desktop and web applications and equipment is considered an asset.
You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
Talent and experience in creating displays and materials that promote library resources and services would be an asset.
Experience supporting/providing service to adult students and prospective students would be considered an asset.
Relevant Skills and Knowledge:
- You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism.
You possess excellent interpersonal skills and are able to interact at all levels of an organization.
You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction.
Your superb team working skills enable you to contribute positively to a team environment.
You have specific technical occupational knowledge and skill in library applications including integrated library systems, discovery layers, subject guides and a variety of online databases and internet resources.
You are known for your problem solving and critical thinking skills.
You are a strong communicator.
You possess excellent coordination skills specifically related to coordinating services, logistics and events.
You have proven records and information management skills and abilities.
Ability to assist learners in troubleshooting technology issues.
Ability to multitask and prioritize in a fast-paced environment; effective time management skills.
Demonstrate attention to detail.
Strong communication, organizational, and facilitation skills.
Exceptional interpersonal skills; positive client service focus.
Demonstrated professionalism and understanding of confidentiality.
Ability to work independently and as part of a team.
You are adaptable and flexible.
You demonstrate a strong commitment to excellence.
You are dedicated to life-long learning to maintain currency in professional practice, emerging trends and technology.
You demonstrate an ability to work in a demanding, fast-paced environment.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Jaclynn Kelly, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
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