Requisition ID: 214159
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As the Executive Assistant, Retail Customer Value (RCV), you will provide efficient and confidential administrative support to the Senior Vice President, Retail Customer Value, the Vice President, Retail Customer Growth, and the Vice President, Personalization & Client Enablement. You will be responsible for independent prioritization of the workload to ensure the identified objectives and deadlines are met and ensure internal and external partners are handled in a courteous and friendly manner. You will contribute to the overall success of the department by ensuring specific individual goals, plans and initiatives are delivered in support of the team's business strategies and objectives, ensuring all activities conducted follow governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

1. Support the senior executive(s) in day-to-day management of schedule and correspondence

• Establishing and coordinating calendars

• Arranging/scheduling appointments on behalf of the executive

• Anticipating scheduling conflicts/problems and providing alternatives

• Acting on telephone / mail requests received in the senior officer's absence

• Take a lead in problem solving with partnered EAs on scheduling changes

• Dealing with correspondence as appropriate (responding, delivering, filtering based on knowledge of work)

2. Organize meetings and conferences

• Assessing and seeking out the most appropriate venue for meetings / gatherings based on size / type and attendees

• Arranging bookings for boardrooms / conference rooms (internal)

• Arranging for equipment, materials, food catering etc. for meetings as appropriate

• Meeting with outside providers of service (conference centres / hotels / caterers)

• Overseeing arrangements, ensuring smooth execution and assessing outcomes for future reference

• Preparing invitations for sign off by senior officer

• Tracking responses of meeting attendees, following up as appropriate

• Booking travel arrangements, ensuring all requirements of officer are met

3. Assist in maintaining the senior officer / department's expense and other budgets

• Preparing entries / transactions and supporting documentation to process payments

• Recording /inputting / documenting data to track, monitor and control expenses

• Providing supporting information reports to management to support decisions

• Maintain and collect invoices on behalf of the senior executive team

• Verifying telephone bills/expense statements/preparing and submitting reports

4. Provide direct strategic support on all strategic initiatives:

• Assist with all executive communications to the broader RCV team

• Responsible for all Business Continuity Planning for the broader RCV Team and working with appropriate stakeholders

• Coordinate and manage all town hall planning

• HR Administration upkeep and responsibilities focusing on the organizational chart

• Run all RCV culture focused activities, such as Social Committee, which stem into Scotia Pulse planning and upkeep

• Ad – hoc ownership of all data gathering for executive speaking engagements

• Planning and initiative on all executive agendas

• Support on all Retail Onboarding Program requests, supporting the SVP executive sponsor of the program

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Previous Executive Assistant, administration or equivalent experience is considered a strong asset

• Ability to work well as a team player and independently, be proactive and flexible, adaptable to change

• Comfortability working in a fast-paced environment and with multiple and shifting priorities

• Excellent technology skills (MS Office Applications, Outlook, etc.) and sound knowledge of business and bank terminology and departmental procedures

• Excellent organizational and time management skills, with the ability to quickly comprehend instructions, independently prioritize multi-person workloads, take ownership of and ensure assignments are completed accurately and deadlines are met

• Strong verbal and written communications skills, with the ability to communicate effectively within all levels of the organization, and ability to maintain harmonious relationships with internal and external partners across the Bank's footprint

• Skills to conduct oneself in a highly professional manner and operates with a high degree of discretion and confidentiality

• A positive, can – do attitude, ready to take initiative and accountability for all things handed their way

• Comfortability working in a hybrid work environment

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.