Req Id: 421583

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You'll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

As the Senior Manager of the Bell TV Video Origin, CDN & Network squads, you will be leading a group of technical experts who are responsible for development, delivery, deployment, integration, and operational management of several technology solutions that provide the functions of Video Origin, Video Packaging, Public and Private CDNs, and the underlying Network. The Network squad partners closely with other Bell Network teams, including Core, Access Network, Digital Video Network, Security and Bell Media to ensure that all our customers get the best customer experience. The services and features provided by this domain are critical to Bell's TV evolution.

Our team benefits from having a broad range of experience and skills. As the team's leader, you must have excellent coaching competencies to help the team operate with a lean agile mindset and deliver on both quality and velocity. As this space is evolving rapidly, the position demands for a leader with a passion for next generation technology, exceptional oral and written communication skills, a strong sense of ownership, and a drive to build a high performing team culture. You must be able to collaborate and be accountable to multiple internal stakeholders.

• Support team members from a technology, people, and process leadership perspective in daily activities and in performance management
• Manage and maintain capital and operational budgets
• Support the squads in their DevOps accountabilities, including 24/7 operation of their respective platforms. This means readily accepting service escalations as required to provide additional support to squads for high severity issues.
• Actively participate in overall TV Portfolio Management, and Scaled Agile type ceremonies to support visibility and progress on key programs
• Build and deliver clear and influential presentations to peers and senior leadership stakeholders on key programs, including the use of new cloud and AI Ops technologies
• Provide oversight to program planning activities, keeping on top of the status of new and in-flight initiatives until they are delivered by ensuring work priorities are aligned with delivery of business objectives
• Proven ability to influence, and foster a collaborative work environment between project sponsors, development, delivery and operations teams to deliver initiatives efficiently, on-time, on-budget and with quality
• Develop strategic partnerships, negotiate vendor work agreements and manage vendor partners to ensure on-time and on-budget delivery
• Provide regular coaching to team members to improve their performance, develop an agile mindset in how work gets done (smaller iterative increments, regular check and adjust, continuous improvement with focus on the end-to-end result and not personal silos) and nurture their personal development
• Assist in understanding the overall priorities to make sure work-priorities within the team's technology areas enable the delivery of business objectives.
• Foster an inclusive, collaborative, high-performance, and continuous-learning work environment.
• Continuously develop, understand, evaluate and improve Key Performance indicators across the portfolios
• Actively participate and lead by example on Post Mortems and Continuous-Improvement activities.
• Flexibility in responsibilities may be required due to adjustments in team structure

• Educational Background in Software Engineering, Computer Science, Computer Networking, Networking, Information Systems, or equivalent education or work experience.
• 5 or more years of experience in Telecommunications, Networking or Video Technology with a minimum of 3 years in a management or leadership role
• Previous experience working on solutions that are cloud-based (Public or Private).
• Previous experience with leading a team responsible for technology development, software development, project delivery, and operations.
• Proven ability to deliver on a portfolio, of a large and complex nature, while leveraging lean agile methodologies.
• Strong aptitude to recognize opportunities for improvement in the day-to-day work and an appetite to take appropriate actions to drive them forward.
• Ability to effectively negotiate and positively influence decision-making with business partners to drive change.
• Strong interpersonal, oral, and written communication skills with the ability to convey complex items simply and effectively
• Workplace culture enthusiast who promotes fun, inclusion, and a continuous-learning environment.
• Proven strengths in vision leadership, facilitation, and coaching skills
• Excellent analytical abilities, problem-solving skills, and decision-making skills.
• Previous experience working in a Portfolio Managed and Scaled Agile Framework environment an asset

• Infrastructure and Platforms: HPE, VMWare, Google Cloud, AWS Cloud and more
• Applications: MediaKind VSPP, Scotty Packager, Broadpeak packager, Cadent Ad Manager, Akamai & Google Media CDNs, Nagra and more
• Software development: Java, Python, Docker, Kafka, Ansible, Terriform, GIT, SALT, Linux, Kubernetes, GCP
• Tools: Elastic, NewRelic, Selector AI, JIRA, Slack, Ansible, PagerDuty, and more.
• Key Protocols: HTTP, DNS, IP, UDP & TCP, HLS, MPEG-DASH, Smooth Streaming, Multicast, BGP
• Networks: Juniper, Cisco, F5 Load Balancers, Firewalls
• Products: FibeTV, FibeTV App, Virgin TV & Satellite TV

• Work hours are Monday - Friday, normal 37.5 hours weeks, 3 days a week in the office
• Ability to Support for Business Escalations (24x7)
• Team primary location: 115 Scarsdale Rd, North York, ON

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Ontario : Mississauga
Work Arrangement: Hybrid
Application Deadline: 01/14/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Mississauga