Requisition ID: 213930
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As the Analyst, Loyalty Rewards Relationship Management, you will support the Director, Rewards Strategy & Management with collaborating with Scotiabank partners to identify their business loyalty objectives. You will support all product teams and business line partners with business unit analysis, new product integration strategy and support, KPI tracking and measurement, go-to market initiatives, and promotional strategies.

Is this role right for you? In this role, you will:

• Support the Director with key deliverables, providing input into business and product initiatives through research and competitive analysis to inform on best practices and products

• Attend workstream meetings to ensure full understanding of all current future state and Scotiabank workstreams

• In conjunction with Senior Managers and Director, create supporting decks and provide analysis to support discussions around future state

• Develop weekly contact reports on internal communications outlining actions taken, progress, risks and process to date

• Report on overall Scotiabank strategic oversight and prioritization

• Build relationships with internal partners which may include Scene, Credit Cards, Auto, Insurance Tangerine and other business lines

• Support loyalty product leads on meeting minutes and follow up items

• Provide loyalty program updates and key performance metrics in partnership with Loyalty & Partnerships Finance lead

• Support Senior Managers with updating monthly scorecard and tracking results, supporting planning between internal business lines and third party loyalty platform provider

• Share key strategic insights along with the results to inform on key opportunities for driving business value through regularly quarterly business reviews

• Track impact and outcomes and provide regular reporting to key stakeholders

• Continually monitor current and historical internal and external trends, keeping abreast of the competitive landscape and sharing findings to Senior Management

• Work closely with other Loyalty & Partnership teams such as Operations, Financial Analytics, and Portfolio Management, to be able to effectively convey priorities to other business lines

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary education in a related field

• Excellent written and verbal communication skills, with the ability to convey and present information clearly

• Ability to work with cross-functional teams on initiatives and projects of varying scope and duration simultaneously

• Demonstrated financial acumen, analytical skills and proven ability to think strategically

• Knowledge of Excel, PowerPoint, Power BI and Tableau is an asset

• Previous knowledge of Loyalty programs, credit cards or travel rewards programs is an asset

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.