Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Business Banking Divisional Office supports Business Bankers in the pursuit of The Quest. Divisional Office includes Operations, Product, Customer & Employee Engagement Strategy, Architecture, as well as Data Governance and Analytics. Operations support Business Banking in the Quest to build Better Business Bankers by developing solutions that make the sales of our products and services more efficient, while also adhering to regulatory and bank standards.
The Commercial Credit Centre (CCC) provides Credit Review support for Commercial Banking partners across Canada. The CCC is a centralized team of credit adjudicators and underwriters, supporting Commercial Banking Centres in the completion of annual credit reviews for targeted borrowers. The CCC's mission is to support our Commercial Partners by delivering value faster through a modernized experience, and with the right expertise. Our goal is to empower confident employees focused on delivering excellence to our colleague and customer experiences
Job Description:
The Group Manager I, Operations of Commercial Credit Centre is responsible for the completion and approval of annual reviews for targeted Borrowers. Responsibilities include, but are not limited to:
• Hire, train and coach Credit Specialists (permanent staff and seasonal contract)
• Lead a team of Credit Specialists responsible for the completion of annual reviews for targeted borrowers
• Validate that files qualify for centralized review based on identified criteria
• Approval of all credit data including BRR and FRR required to complete the annual review with a high quality of Risk Assessment in the adjudication platform within a Service Level Agreement
• Identify further opportunities to simplify credit operations and improve internal procedures
• Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
• Support continuous improvement through performance management, coaching, reward & recognition.
• Contribute to a positive and fun work environment
Job Requirements:
• Bilingual (French) considered an asset
• Keen attention to detail
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment while ensuring work is of high quality
• Strong communication and inter-personal skills
• Enthusiastic, high energy, self-motivated and resilient individual
• Experience as a people manager preferred
• Working knowledge of standard Microsoft desktop software, specifically Outlook, Excel and Word."

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet