Title : Community Health Coordinator - Friendly Calls

Employee Working Location : Partially Virtual / Hybrid (St. John's, Newfoundland or Charlottetown, PEI)

Employment Status : Temporary Full-time (12 Months)

Salary Band : 40,000- $44,000 / year

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

• Execute a comprehensive volunteer and client resource management program to support the Friendly Calls program.
• Recruit, train, orient, engage and supervise volunteers within the Friendly Calls program.
• On-board new clients, including initial matching and scheduling with a suitable and available volunteer, and following up to ensure the match is successful
• Implement effective operational procedures, quality assurance standards, reporting systems and controls, to ensure the proper and consistent delivery of the program.
• Assist with the development and implementation of approved marketing and promotion strategies to ensure significant growth of the program.
• Ensure client files are entered and maintained in the appropriate database in accordance with the Society's policies and procedures.
• Support other Red Cross initiatives, as needed, to provide for a coordinated team effort to meeting the needs of the most vulnerable in the community.

What we are looking for :

• The minimum qualifications for this job are completion of post-secondary education or diploma in a business or health-related field with one to three years of job related work experience or an equivalent combination of education and experience.
• Previous experience working with seniors is considered an asset.
• Ability to prioritize and organize multiple issues simultaneously in a complex client-based environment.
• Sound decision making abilities, combined with strong organizational skills, are essential.
• Fluency in English is required.
• Demonstrated computer proficiency and presentation skills.

Working Conditions :

• May be required to work non-traditional hours occasionally to attend meetings or events.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment

Salary Band:
40,000- $44,000