Essential Job Functions:
- Provides leadership, direction, and ongoing coaching and training.
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift.
- Ensures site staff adhere to all Paladin Security and hospital security policies and procedures.
- Plans and implements shift work schedules.
- Ensures all Security Guards have received the mandatory training.
- Motivates staff and issues commendations.
- Disciplines staff when necessary and ensures proper documentation is passed onto head office.
- Attendance Management
- Performs security audits.
- Documents and investigates security incidents and complaints.
- Communicates any concerns/issues with Client Service Manager
- At least one year security experience in a team lead role preferred
- Post-Secondary education in a law enforcement/security program from a recognized college preferred
- Working knowledge of the Trespass to Property Act and Mental Health Act
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact, and diplomacy.
- International Association of Healthcare Security Services (IAHSS) certificate would be an asset
- Valid Ontario Security License
- Immunization Record including MMR. Varicella, and 2 TB tests
- First Aid & CPR Level C
- Vaccination Status
- Opportunities for advancement and growth
- Unionized benefits (including Education Allowance & Pension Plan)
- Free Uniforms
- Annual Boot Allowance
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Paid vacation & sick days
- Additional perks!
Paladin Security: Making the World a Safer and Friendlier Place because we CARE!
Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
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