FCNB is a leader in integrated financial and consumer services regulation. FCNB's mandate is to protect consumers and enhance public confidence in the financial and consumer marketplace through the provision of regulatory and educational services. With offices in both Fredericton and Saint John, it is responsible for the administration and enforcement of provincial legislation regulating mortgage brokers, payday lenders, real estate, securities, insurance, pensions, credit unions, trust and loan companies, cooperatives, unclaimed property, and a wide range of consumer legislation. The Commission is a self funded Crown corporation responsible for the administration and enforcement of financial consumer services legislation.

We offer opportunities for dedicated professionals to play a vital role in carrying out our mandate.

Coordinator, Human Resources (HR) Programs - Human Resources, Business Planning & Accountability Division (Saint John or Fredericton office)

Your Focus

• As the Coordinator, HR Programs, you will play a vital role in supporting and managing a wide range of human resource functions. Your focus will be on policy and procedure management, talent and succession planning, employee engagement, wellness, benefits, and systems administration. You will ensure the smooth operation of HR functions and help drive organizational success through effective HR management.

Key Responsibilities

• Policy & Procedure Management: Ensure proper storage, organization, and accessibility of HR policies. Lead the migration of organizational directives into the HR information system, manage the approval process for updates, and audit policies for compliance.
• Talent, Succession, and Employee Engagement Management: Maintain succession planning documents, prepare workforce planning materials, and support the preparation of the annual employee engagement survey. Organize recognition events and track employee milestones.
• Employee Wellness, Benefits, and Retirement Administration: Deliver wellness programs, administer employee benefits, process wellness claims, and provide support for retirement inquiries. Analyze wellness program utilization rates and make recommendations to enhance.
• HR Information System (HRIS) Administration: Serve as the primary contact for HRIS inquiries, maintain accurate employee files, manage HRIS data, and support annual salary reviews. Analyze HRIS functionality and provide recommendations for improvements.
• Talent Acquisition and Onboarding: Screen resumes, coordinate interviews, and assist in the management of the applicant tracking system. Maintain onboarding documents to ensure a smooth transition for new employees.
• Employee Communications, Concerns & Suggestions: Source information for employee communications, manage the HR email inbox, and respond to inquiries related to HR policies and programs. Prepare reports on employee concerns and trends.
• Learning and Development: Support the Talent Development Advisor by managing the LMS, coordinating training logistics, and generating reports on training completion and user activity.

What you bring

Education & Experience:

• A post-secondary diploma or degree in Human Resources, Business Administration, or a related field. Candidates with additional HR certifications will be preferred.
• 2-4 years of experience in a similar HR coordination or administrative role, with exposure to multiple HR functions, such as policy management, benefits coordination, and employee engagement.
• Proven experience in maintaining accurate employee records and supporting HR program administration is a must.

Competencies:

• Solid understanding of HR policies and procedures, particularly in areas like policy management and employee engagement.
• Experience using an HRIS, preferably ADP, for data management and reporting is essential. Familiarity with learning management systems (LMS) and training coordination is also essential.

Additional Strengths

• Excellent written and verbal communication skills to effectively manage employee inquiries, creating clear training documentation, and drafting internal communications.
• Strong ability to analyze survey results, program utilization data, and employee metrics, providing meaningful insights and recommendations for continuous improvement in HR processes.
• Familiarity with employment laws, benefits regulations, and HR best practices is considered an asset.
• Willingness to travel between the Fredericton and Saint John offices will be required.

The Financial and Consumer Services Commission offers a competitive salary and benefit package as well as excellent opportunities for personal growth and challenge. Salary will be commensurate with experience. If you are interested in being a key part of this team, please forward your résumé and covering letter.

Salary Range: $60,592 to $83,315 (annual compensation)

For more information about this position please visit our website at www.fcnb.ca or call the Human Resources Officer at (506) 643-7790.

Please note that only candidates selected for further evaluation will be contacted.