Operational Support
Learning Commons Assistant - Test Centre Administrator (TS8)
Education
IT Campus
Halifax, Nova Scotia
Department of Student Services
Position: Continuing Full Time
Commencing approximately January 27, 2025
Application deadline is 11:59pm, January 2, 2024
Competition No. 2425-402
Salary range: $43,468.12 to $50,612.22 annually
What you will be doing…
- Reporting on campus to the Manager of Student Services and functionally to the Director of Libraries & Learning Commons, you will play a key role in the coordination, delivery and promotion of services and events offered in the Library and Learning Commons.
- This work includes supporting students with technology; providing guidance and support in accessing and using learning support; making referrals to internal and external resources; and collecting and recording service delivery data.
- As part of the Testing Centre staff, you will be responsible for the administration of the Testing Centre including the invigilation of internal and external testing, consulting with faculty on testing requirements, and ensuring academic and testing policies and protocols are followed.
- You will liaise with Student Accessibility Specialists on approved test accommodation and the assistive technology needs of students with disabilities.
- Working with the Manager of Student Services you will also support campus events, activities, and initiatives such as Get Started, orientation, convocation, and Open House.
- This position may require some evening and Saturday hours.
Qualifications and Occupational Experience:
- The minimum educational qualification for this position is a post-secondary diploma in an area related to Adult Education, Education, Technology, Administrative and Business Services, Social Services or Library Technician.
- You have a minimum of two years (full time equivalent) of recent and related occupational experience.
- You have occupational experience working in a post-secondary institution or with adult learners.
- Experience working in a test environment is considered an asset.
- Experience working with students with disabilities is considered an asset.
- You have strong demonstrated computer literacy skills including Microsoft Office 365, Microsoft Teams, E-mail, and Assistive Technology, such as text-to-speech software.
- Experience with PeopleSoft, Brightspace, EnCampus, and testing platforms would be an asset.
- You will be required and supported to acquire and maintain Test Administrator certifications as required by testing partners.
- You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work.
- You have experience troubleshooting technology including computer hardware, software, printers, and photocopiers.
Relevant Skills and Knowledge:
- You demonstrate a commitment to equity, diversity, inclusion, accessibility and anti-racism
- You possess excellent interpersonal skills that enable you to interact at all levels of an organization
- You demonstrate professionalism, diplomacy, and understanding of confidentiality.
- You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
- Your superb team working skills enable you to contribute positively to a team environment.
- You have specific technical occupational knowledge and skill in educational and assistive technology programs, library services and/or invigilating tests.
- You are known for your problem solving and critical thinking skills.
- You are a strong communicator.
- You possess excellent coordination skills specifically related to booking tests and scheduling appointments.
- You have proven records and information management skills and abilities related to service delivery data.
- You demonstrate a strong commitment to excellence and supporting student success.
- You have a proven ability to work in a fast-paced environment that requires accuracy and attention to detail.
- You exercise good judgement to maintain a safe, calm, and orderly test environment.
- You are dedicated to life-long learning.
Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.
NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact David Meister, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.
Share This Job:
