Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Financial Crime Risk Management

Pay Details:

$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description:

• May manage a group of AML Regulatory Reporting and/or AML/Sanctions professionals by providing operational support to partners.

• Responsible for management of the overall team; establish and foster a cohesive professional community.

• Oversee the team with functional diversity, completing high volume and medium-to-high-complexity data management and remediation. Processes / transactions / activities / management reporting activities across multiple systems and business segments. This includes quality assurance activities of the work done by colleagues and/or team members and working on measures to reduce error / quality issues across the team and/or process.

• Act as a key liaison with partners and external groups and provide subject matter expertise at the department level.

• Serve as key contact for issues / risks / exceptions that are raised / require resolution.

• Monitor service and control standards against overall business / department objectives.

• Build and maintain positive and productive working relationships with internal and external partners

• Coach to ensure optimal customer service and operational problem resolution; participate in the negotiation and resolution of particularly complex and/or called-out issues.

• Work closely with key business leaders to develop business plans, ensuring optimal use of resources.

• Monitor and communicate the effectiveness of strategies, programs and practices related to own area of expertise.

• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert, helping to identify risk, provide guidance for complex situations.

• Review processes and Identify process efficiency opportunities. Identify possible solutions, drive change management activities to deliver operational efficiencies in line with organizational / business objectives.

• Act as a brand ambassador for your business area/function and TD, both internally and externally.

• Lead and manage a team, providing direction, support, and guidance to ensure that team members meet objectives. Forster a collaborative environment, encourage professional development, and ensure high performance and productivity within the team.

• Support the execution of business continuity plans (BCP). Assist in regular testing and updates to ensure operational resilience in the event of disruption.

• Monitor and enforce health and safety standards. Ensure adherence to approved safety protocols and regulations to maintain a safe work environment.

• Perform, review and oversee the RFI process, ensuring timely and accurate responses to internal stakeholders. Manage the collection, documentation, and distribution of required information in a clear and efficient manner.

• Perform, review and support the implementation and monitoring of quality control processes to ensure operational deliverables meet organizational standards. Identify areas for improvement in workflows and processes to enhance overall quality and efficiency.

• Generate analyze, and present daily/weekly/monthly dashboard reports to track key performance indicators. Ensure the accuracy and timelines of all reporting activities including identifying trends and areas for improvement.

• Provide support for ongoing and future project, change management and innovation initiatives of the EFTR project ensuring that deliverables meet organizational goals.

Job Requirements:

What can you bring to TD? Tell us about your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and desired attributes:

• Undergraduate degree

• Five (5) or more years of relevant experience

• People management experience will be an asset

• Hands-on experience in reporting and analytics

• Proven experience in motivating teams, setting goals, and driving performance

• Familiarity with quality control methodologies and the ability to implement improvements.

• Strong attention to detail, organizational skills, and problem-solving abilities.

• Experience on Regulatory Reporting, Data Management, Data Remediation / Enrichment initiatives,

Client Onboarding / KYC Operations, Payment Operations, BCP and health and safety management

• Experience in implementing new banking platforms/systems, working on multiple core banking platforms, leading multiple change management initiatives within operations, driving and delivering process efficiencies

• Relevant knowledge of AML operations, regulatory reporting, standards, procedures, laws, rules, regulations, and trends will be an asset

• Skill in using computer applications including MS Office

• Skill in using analytical software tools, data analysis methods and reporting techniques

• Skill in mentoring, coaching and performance management

• Ability to prioritize tasks, manage time effectively

• Strong problem-solving and decision-making abilities

• Ability to analyze, research, organize and prioritize work while meeting multiple deadlines, reporting requirements and timely management of high-volume activities

• Ability to exercise good judgment in making decisions

• Ability to collaborate and build positive relationships

• Ability to work successfully as a member of a team and independently

• Ability to handle confidential information with discretion

• Ability to communicate well in writing and speaking

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet