Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity:

Nova Scotia Pharmacare Programs administers a number of Pharmacare programs on behalf of the Nova Scotia Department of Health and Wellness (DHW). These programs are administered under the guidelines of a contract between Medavie Blue Cross and DHW.

Reporting to the Team Leader, Nova Scotia Pharmacare Programs, this position is responsible for reviewing requests for special authorizations and applying the criteria as outlined by the DHW and communicating in a professional, knowledgeable, and personable manner with the public and health professionals on matters relating to the Nova Scotia Pharmacare Programs. The role requires a high level of professionalism, customer services, communication skills (verbal and writing), analytical thinking and decision-making skills.

This position is a great fit for someone with a pharmacy technician or assistant background who is interested in supporting health programs for Nova Scotians.

Remote work opportunity within the province of Nova Scotia.

Key Responsibilities:

• Achieving and maintaining a working knowledge of the special authorization review process, with the ability to assess requests independently ,
• Achieving and maintaining competent knowledge regarding all phases of the Nova Scotia Pharmacare Programs' activities and procedures,
• Answering telephone inquiries from the public and health professionals with respect to the status of prescriptions eligible/ineligible under the Program,
• Answering telephone inquiries from the public and health professionals with respect to the Program,
• Maintaining knowledge and understanding of the claims adjudication system for Nova Scotia Pharmacare,
• Assisting in maintaining current information regarding eligibility status of recipients and insured benefits.

Required Qualifications:

Education : Successful completion of a Pharmacy Technician or Assistant program .

Work Experience : Minimum two years of experience in a community pharmacy. Knowledge of claims adjudication systems would be considered an asset.

Computer Skills : Comprehensive computer skills and proficiency in the Microsoft Office suite. Basic knowledge of claims and eligibility systems would be considered an asset.

Other Qualifications :

• High level of accuracy with attention to detail,
• Strong organizational and analytical skills,
• Strong oral and written communication skills
• Excellent customer service skills, with expertise in dealing with the public and health professionals

Benefits:

We offer a best-in-class comprehensive total rewards package. Benefits include:

• 100% company-paid premiums for health and dental benefits
• Additional Personal Spending Account
• Additional Health Spending Account
• Vacation Time, Sick days and Personal/Family days
• Employee and Family Assistance plan with additional access to online doctors, virtual consultations
• Access to a variety of company training, development and corporate wellness activities, earning Medavie title of one of 'Canada's Most Admired Corporate Cultures'
• Flexibility in physical work location. Work from home/hybrid options available

Medavie Blue Cross is an equal opportunity employer.

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve.

Accessibility is a top priority. For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

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We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

If you experience any technical issues throughout the application process, please email: [email protected] .