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Client Service Manager Toronto Branch

In-person
$75,000 - $85,000 / year
Full-time
Entry Level
Company Benefits
Flexible Work
Posted today
This leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin health care and non-healthcare contracts in Toronto, Ontario. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.
Why Choose Paladin
  • Benefits & Other Perks
  • Flexible Work Schedule
  • Opportunities for Growth & Advancement
Job Description
  • Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
  • Develops implements, maintains and evaluates the security programs for Paladin's contracts
  • Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met
  • Takes ownership of staff and client issues and supports the timely response to both groups
  • Develops and maintains excellent relationships with the clients in the portfolio
  • Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations
  • Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
  • Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
  • Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date
Qualifications
  • 3-5 years of industry experience in a leadership position is considered an important asset
  • Class G Driver's License is required
  • Experience with a Mobile Division is an asset
  • Excellent interpersonal and communication skills
  • High level of professionalism
  • Ability to write comprehensive reports and maintain proper records
  • Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy
  • Must have strong leadership, social interaction and organizational skills
  • Proficiency in Microsoft Office software
  • Ability to write and present proposals to large organizations
Posting Date: November 22nd, 2024Closing Date: November 29th, 2024
Qualifications
High School Diploma/GED, Valid G Driver License, College/University Education
Work With Us

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Competition Number: 752602
Company Website: https://paladinsecurity.com

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About Paladin Security

About Paladin Security

Paladin Security was established in 1976 as a provider of basic security guard services. Over its 40 years of operation, Paladin has grown into the largest privately-owned, full service security in Canada. With 26 offices from coast to coast, Paladin integrates trained security professionals with state-of-the-art technology and specialty services.


The Paladin Difference lies in our depth of knowledge. It's evident in our stringent personnel selection process and our industry- leading training programs. We don't just hire employees, we hire ambitious, service-oriented people who understand the augment of our culture, and have a desire to be the best.


By investing in our people, processes and equipment, we have developed the most responsive customer service programs in the industry. We are proudly one of Canada's Best Managed Companies, Gold Standard, and we hold ourselves to the highest standard of constant and never-ending improvement.

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